Lessons Learned That You Need

Where Do You Get the Lessons That You Need?

It’s a fact. Everyone and every company needs to improve. And one way to improve is to learn lessons from others.

These lessons could be industry leaders’ success stories. Or the lessons could be what has been learned from failures (accidents, incidents, and other misadventures).

So, in this article, I will share some lessons That I learned and a place where you can learn even more lessons.

Lessons That You Missed If You Weren’t at the 2023 Global TapRooT® Summit

The 2023 Global TapRooT® Summit was a great place to learn lessons. Why? The speakers bring great new ideas, and the participants share amazing lessons learned – some from success and some from failure.

My Summit Lessons Learned…

Here are some quotes that I heard people share at the Summit and I thought were worth passing along…

Garrison: When presenting audit findings, “Start with the positives and then discuss what needs to improve.”

Mike: An idea to help you get even more improvement is to “Have your vendors attend TapRooT® Training with you. Then, get your regulators to attend TapRooT® Training with you.”

Claus: What is a quality investigation? “If you have an Ah-Ha moment, that’s a quality investigation. If you don’t have an Ah-Ha moment, that’s not a quality investigation.”

Barb: “About 50% of happiness comes from genetics, but about 50% is up to you. You can have a major influence on your own happiness. Close relationships are the main determinant of happiness.”

John: Where do you start with the proactive use of TapRooT® RCA (positive outcomes)? “Start with what you want to do right.”

Frank Abagnale on fraudulent calls: “Red Flag – You need to give me money now.”

Some topics are reinforced at many Summits. For example, the talks by all of these speakers…

• RaDonda Vaught (medical)
• Vice Admiral Aucoin (military)
• Pharmacist Eric Cropp (medical)
• Lt Col Hayles (military)
• Mike Willams (from the Deepwater Horizon)

…demonstrated that when big companies, hospitals, or the military have accidents that get major press, they are likely to throw someone under the bus.

Have Fun While Learning Lessons & Best Practices

In general, I have learned that the Global TapRooT® Summit is a great place to learn best practices and others’ success stories, be inspired by amazing Keynote Speakers, and help others learn by sharing what you know.

I have also repeatedly learned that learning lessons doesn’t have to be painful. People learn best when they are having FUN. And we have learned how to make learning fun at the Summit.

What Can You Learn at the 2024 Global TapRooT® Summit?

YES! Another great opportunity to learn important lessons is coming up on April 29 – May 3 at the 2024 Global TapRooT® Summit (being held at the Horseshoe Bay Resort near Austin, Texas). Watch this short video for an explanation of what the Summit is…

Now, who and what will you learn? Let’s start with the seven Keynote Speakers. See THIS LINK for details about what they will be sharing.

Next, what are the seven best practice tracks, and what best practices and success stories will you hear? Here are the names of the tracks…

• Improving Investigations & RCA
• Improving Human Performance
• Psychology of Improvement
• Safety Improvement
• Better Improvement Programs and CAPA
• Maintenance and Reliability
• Instructor Recertification

Each of these tracks has nine sessions to learn from. Just click on the track name above for details about that individual track to get ideas about the best practices and success stories that are being shared. These are sessions from improvement professionals from around the world who share proven technology and new ideas that they have tried (and the ideas worked).

PLUS, don’t feel restricted to pick from the tracks we have developed. You can pick and choose from the talks in all the tracks to make your own custom agenda.

Need more information? CLICK HERE to download the Summit Brochure.

Excited

I hope you are as excited as I am about everything that can be learned at the 2024 Global TapRooT® Summit. I will be there, and I hope to see you there too!

REGISTER NOW for a pre-Summit Course and the 2024 Global TapRooT® Summit.

If there is one thing I’ve learned, it is that the Summit will be well worth your while.