Customize Consent Preferences

We use cookies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies under each consent category below.

The cookies that are categorized as "Necessary" are stored on your browser as they are essential for enabling the basic functionalities of the site. ... 

Always Active

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

No cookies to display.

Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

No cookies to display.

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

No cookies to display.

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

No cookies to display.

Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.

No cookies to display.

April 19, 2024 | Mark Paradies

How Does Your EGO Impact Your Investigations?

Vincent Phipps and class

How Does Your EGO Impact Your Investigations?

By Vincent Phipps, Certified Speaking Professional and Interpersonal Communication Specialist

Before engaging in your next investigation, check your EGO. Your emotional intelligence dictates how you approach an inquisition and how you respond to others.

The EGO is your Emotion, Goal, and Obstacles regarding interpersonal communication.

Your Emotion is identified by whether you are a Laid-back, Energetic, Analytical, or Direct style of investigator.

The Goal is what is your motivation upon entering into dialogue with others. For example:

  • Laid-back investigators look for structure and organization.
  • Energetic investigators look to engage and connect.
  • Analytical investigators look to get the facts and verify content.
  • Direct investigators look to bring closure and seek efficiency.

The obstacle for Laid-back investigators is that they dislike confrontations.

The obstacle for Energetic investigators is that they might miss details.

The obstacle for an Analytical investigator is that they may be inflexible when adapting an approach.

The obstacle for a Direct investigator is that they may lack empathy or interpersonal skills.

Behavioral science identifies that 82% of investigators are a combination of at least two styles of EGO  The key to being an effective investigator is being aware of the strengths and weaknesses of your individual style and how to adapt to the EGO of those with whom you are conversing.

Before your next investigation, conversation, or attempt to establish rapport, be sure to check your EGO!

Register NOW!

Register for Vincent’s Course on April 29-30 at the Horseshoe Bay Resort Near Austin, TX.

CLICK HERE for more information and to register for the course.

CLICK HERE to register for the 2024 Global TapRooT® Summit and the course and SAVE $300 off the course fee.

2024 discounts SAVE

Categories
Root Cause Analysis
-->
Show Comments

One Reply to “How Does Your EGO Impact Your Investigations?”

  • Dan Mateyko says:

    It does make sense that an RCA facilitator should be prepared to adapt to varied situations. In certain circumstances, pairing facilitators with complimentary styles may work to counterbalance each other’s emotional obstacles.

Leave a Reply

Your email address will not be published. Required fields are marked *