How Could I Have Been So Stupid? Design Flaws in Our Human Operating System

How Could I Have Been So Stupid?
How is it that, in spite of most organization’s efforts to prevent mistakes, people still continue to easily make mistakes? We will explore some of the serious design flaws in our Human Operating System that enable us to make mistakes. How we think, how we see, how we remember and how we forget set us up for totally irresistible mistakes.
Join us Friday on the last day of Summit! Make sure to schedule your return flights after the Summit ends at 12 pm.
Summit Info
Learn how to improve your Improvement Program at the 2025 Global TapRooT® Summit, which will be held on October 1-3 at the Knoxville Convention Center in Knoxville, TN. This session will be held on October 2, 2025 at 11:35 am.
This session is in the Psychology of Improvement Track, but you can customize your schedule and attend this session when you sign up for any of the eight tracks.
Plan to attend, network, and benchmark with others interested in investigation improvement and best practices.
Want to see the sessions in a particular track? Click here.
See the five Keynote Speakers topics HERE.

Download the eight-page Summit brochure HERE.
Pre-Summit Courses
Learn about the 11 special Pre-Summit Courses being held on September 29-30, 2025 (just before the Summit) by CLICKING HERE. Here is a list of all the courses to choose from…
- Analyzing and Adjusting Safety Culture
- Advanced Communications/Presentations Skills
- The Best Ways to Use Data to Improve Performance
- TapRooT® Root Cause Analysis Training
- Equifactor® Equipment Troubleshooting & TapRooT® Root Cause Analysis
- TapRooT® Advanced Case Study Workshop
- Stopping Human Error
- TapRooT® Software Training
- Auditing & Proactive Improvement Using TapRooT® RCA
- Interviewing & Evidence Collection
- Developing an Incident Command System
SAVE!
SAVE when you attend both the Summit and a pre-Summit Course. Save even more when you bring a team (up to $900 per person).

SUMMIT GUARANTEE
If you have any doubt about how worthwhile the Summit will be, let us remove all doubt with this GUARANTEE:
Attend the Global TapRooT® Summit. Go back to work and implement your roadmap to success. If you don’t save 10 times the cost of the Summit fee, let us know and return your Summit materials and we will refund 100% of the Summit registration fee. This guarantee shows how certain we are that you will learn valuable best practices to take your team’s performance—and that of your whole organization—to the next level.
That should make you feel comfortable about your decision to attend the 2025 Global TapRooT® Summit.
REGISTER NOW!
REGISTER for a Pre-Summit Course and the Summit by CLICKING HERE.
