September 1, 2022 | Dan Verlinde

An Immersion Experience: Why You Should Attend Our New TapRooT® Refresher Track

At the 2023 Global TapRooT® Summit, we will introduce a new track:  TapRooT® Refresher – An Immersion Experience. Anyone looking to understand the latest TapRooT® techniques and technology better or who wants to refresh their TapRooT® skills should attend this fun interactive track.

In addition to attending proven sessions that appear at every Summit What’s New In the TapRooT® Software and Road Map to Success), the track will feature seven new sessions designed to “refresh” your TapRooT® skills.

This “refresh” will happen in an immersion atmosphere that follows a dramatic safety incident from start to finish. As an investigator, you will:  witness an incident, gather evidence, record your initial findings, perform an investigation, analyze your findings, identify causal factors and root causes, create impactful solutions, and report the results.

All of this is done using the provided TapRooT® technology (TapRooT® App and TapRooT® VI software) and techniques (SnapCharT®, Causal Factor Worksheet, Root Cause Tree® and Dictionary, and the Corrective Action Helper®) to experience the total immersion of this theatrical event, plan to attend all the sessions and see how it plays out. We’ll ensure you are not left behind if you are interested in only one or a few topics.

Can’t Miss Immersion Track Sessions

Witnessing an Incident & Gathering Evidence with the TapRooT® App

During this session, you will see a live-action safety incident and respond to the incident by using the TapRooT® App. Your group will collect evidence as first responders to the scenario. The point is to immerse yourself into the experience to get the full effect.

What’s New in the TapRooT® Software

Our TapRooT® experts Angie and Dan will be hosting this session. Here you will learn about all the significant updates to our software. This is the perfect time to learn all the tips and tricks to make you a better TapRooT® user. This session will ensure you use all the TapRooT® Software features to your advantage. Make sure you bring your software questions to be answered by our experts.

Building a Custom Report

In this session, you will learn how to apply your finding to an investigation report. First, our experienced TapRooT® investigators will demonstrate the principles behind building an excellent investigation report before your group can try it.

Is building a sample investigation report that you can replicate in your organization your objective? Then this is a can’t-miss session for you!

Are You Interested In Attending?

If you are interested in attending the TapRooT® Refresher Track: An Immersion Experience, visit our registration page to register for this track. If you sign up before February of 2023, you will be entered into our Early Bird Registration Contest, where you can have the chance to win a fabulous prize.

As the Summit approaches, keep an eye out for an email from Whova. We will use this platform to keep you updated and informed during our Pre-Summit and Summit.

Pre-Summit and Summit Location

Margaritaville 2023

Our Pre-Summit and Summit will be held at the exciting Margaritaville – Lake Conroe Resort • Houston, TX, on April 24 – 28, 2022. This resort has everything you need for a fun and informative Summit. Visit our Summit page to learn more about the 2023 Pre-Summit, Summit, and Margaritaville Resort.

Want to learn about our other tracks? Click on the link below to view our full Summit schedule.


If you have any questions, don’t hesitate to get in touch with me at

Meet Your Track Leaders

Dan Verlinde has been with System Improvements since 2006, overseeing the development and technical support of all TapRooT® software. Before joining System Improvements, Dan was a Business Systems Analyst for an international third-party certification company. He oversaw the implementation, development, and support of business software used to perform international standards audits. In addition to his education at the University of Michigan, Dan has had formal training in Human Engineering, Software Administration, SQL, and Lean principles.

Marcus Miller is a Vice President with System Improvements, Inc. He is also a TapRooT® Course Instructor and Client Strategic Advisor. Miller specializes in pursuing excellence in training individuals and teams to identify and execute corrections of the root cause of issues that negatively impact their business. He is passionate about client satisfaction, engagement, and building true partnerships that can exceed goals and achieve lasting financial and operational success. With a strong background in operations and business development, Miller served as the Vice President of Operations in the healthcare industry and has extensive training in business development, client/employee engagement, and management/leadership philosophies. Through TapRooT®, Miller is committed to improving the safety of workers and patients by meeting the challenge of the lack of comprehensive root cause analysis in the healthcare industry.

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