October 27, 2023 | Susan Napier-Sewell

Aberdeen, Scotland, Advanced TapRooT® RCA, Nov. 13-17

What will you learn in the Advanced TapRooT® Root Cause Analysis Team Leader Training in Aberdeen, Scotland, November 13-17, 2023?

During the Aberdeen 5-day TapRooT® Advanced Team Leader Training Root Cause Analysis Course, you’ll learn the TapRooT® System — and become professionally trained to find and fix the root causes of incidents, accidents, quality problems, precursor events, operational errors, hospital sentinel events, and many other types of problems.

Where you’ll be staying in Aberdeen

Venue Information: The Aberdeen Altens Hotel
Souterhead Road
Aberdeen, AB12 3LF

The 5-Day Training is for people who investigate low-to-medium risk incidents, precursor incidents and, perhaps, major incidents (serious injuries, fatalities, major facility upsets, fires and explosions, or significant environmental releases). The course covers the essential TapRooT® Techniques (SnapCharT®, Safeguards Analysis, the Root Cause Tree®, and the Corrective Action Helper®), and the optional tools (Change Analysis, CHAP, and Equifactor®) that are used in a complex investigation. The course covers advanced interviewing and information collection techniques and techniques to improve human performance. In addition, learn proactive use of the TapRooT® System. There are frequent exercises using the TapRooT® Software so that attendees leave with significant practice of the skills they will apply when they get back to work.

Day One (8:00 am to 5:00 pm)

Class Introductions and TapRooT® Introduction
TapRooT® System Overview – What You’ll Be Learning
SnapCharT^® Basics – Gathering Information
SnapCharT® Exercise – Practice
Causal Factors – Identifying the Errors
Root Cause Tree® – Eliminating Blame
Root Cause Tree® Exercise – On Your Own
Corrective Actions – Developing Fixes
Corrective Action Exercise

Day Two (8:00 am to 5:00 pm)

Software Tips
Generic Causes – Systemic Problems
Enhanced Corrective Actions
Preparing for Your Investigation
Collecting Information
Interviewing
Interviewing Exercise
Interviewing Exercise (RCA)

Day Three (8:00 am to 5:00 pm)

Management System & Changing Behavior
Equifactor®
Human Engineering
CHAP & Exercise
Change Analysis
Change Analysis Exercise
Improving Procedures
Putting It All Together
Work Direction & Exercise

Day Four (8:00 am to 5:00 pm)

Human Factors Jeopardy
Proactive Improvement
Auditing Using Safeguard Analysis
Water Hammer Exercise
Analyzing Training Problems
Grading Investigations
Presenting to Management
Frequently Asked Questions
Start Final Exercise (SnapCharT^®)

Day Five (8:00 am to 1:00 pm)

Final Exercise: Safeguards Analysis
Final Exercise: Define Causal Factors
Final Exercise: Find Root Causes
Final Exercise: Find Generic Causes
Final Exercise: Develop Fixes
Final Exercise: Presentations

Course materials we provide:

TapRooT® Major Investigations Book
TapRooT® Essentials Book
Laminated TapRooT® Root Cause Tree®
TapRooT® Root Cause Tree® Dictionary
Course Workbook
Corrective Action Helper® Guide

Upon completion of the course, attendees will receive a certificate of completion and a 90-Day Subscription to TapRooT® Personal Software, our dynamic online software that guides you through the TapRooT® process with ease and efficiency.

Continuing Education Units (CEU): 4.0