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September 6, 2024 | Emily Pritt

How to Interview a Reluctant Witness—FREE Webinar

details for reluctant witness webinar

Mastering the Art of Interviewing a Reluctant Witness: Join Barb Carr and Emily Pritt for a Free Webinar

Effective Root Cause Analysis (RCA) hinges on gathering accurate and comprehensive information during investigations. But what happens when a key witness is reluctant to share crucial details? Investigators frequently encounter this challenge, and navigating these situations requires a nuanced approach.

Join Barb Carr and me, Emily Pritt, for an insightful webinar titled “How to Interview a Reluctant Witness.” This session will equip you with practical strategies to overcome barriers and ensure you extract the vital information needed for a thorough RCA.

Why This Webinar is Essential

Reluctant witnesses can pose significant obstacles to the investigation process. Whether due to fear, discomfort, or simply a lack of willingness to engage, these individuals may withhold critical information, leading to incomplete or inaccurate conclusions. In this webinar, we’ll cover:

  • Understanding the Reluctance: Explore the common reasons why witnesses may be hesitant to speak and how to recognize these signs early in the interview process.
  • Building Trust and Rapport: Learn techniques for creating a safe and open environment that encourages reluctant witnesses to share their insights.
  • Effective Questioning Strategies: Discover how to ask the right questions in the right way, ensuring you obtain the necessary details without pressuring the witness.
  • Legal and Ethical Considerations: Understand the boundaries of interviewing to maintain the integrity of the process and protect the rights of the witness.

This webinar is ideal for professionals involved in RCA, incident investigations, safety management, and anyone responsible for conducting interviews as part of their investigative process. Whether you’re a seasoned investigator or new to the field, the skills and knowledge gained from this session will be invaluable.


Feel free to share this with colleagues and others who could benefit from improving their interview techniques in RCA investigations. Together, we can ensure more accurate and effective Root Cause Analyses.

Categories
Courses & Training, Root Cause Analysis Tips
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