July 1, 2022 | Barb Carr

Improve Incident Investigations and CAPA Management

Improve CAPA

Jonathan Goerk will be presenting, “Using TapRooT® to Improve CAPA at Thermo Fisher Scientific.”

When & Where?

This presentation is scheduled during Best Practice Session 1 at the 2023 Global TapRooT® Summit, Margaritaville Lake Resort, Lake Conroe – Houston, Texas, April 26 – 28, 2023, (PreSummit Courses, April 24 – 25, 2023).

Session Description

Jonathan will share the ongoing work of improving incident investigations and corrective & preventive action (CAPA) management in the Pharmaceutical Services group within Thermo Fisher Scientific. He will be detailing how TapRooT® is maturing the response to deviations from procedures, specifications, and GxP compliance across multiple pharmaceutical manufacturing business units. The presentation will showcase the efforts of using data and metrics to improve decision-making and detail the lessons learned from a case study on improving CAPA selection.

Speaker Bio

Jonathan Goerk is a manager of Global Quality Systems for Pharma Services at Thermo Fisher Scientific. In his current role, he is responsible for the rollout of global quality initiatives related to deviation and CAPA management. He actively uses TapRooT® in these efforts to improve the quality culture and practices of a large network of sites.


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