January 10, 2023 | Mark Paradies

Custom Root Cause Analysis Training at Your Site in 2023

TapRooT Trainees completing a SnapChart Diagram together

Custom Root Cause Analysis Training

Custom Root Cause Analysis Training: You may know about our…

But did you know we can combine elements of these courses with some of our other courses to make custom root cause training that’s just right for your site?

Ideas for Custom Root Cause Analysis Training

First, you may think that our standard courses are perfect for your folks. That’s great! Hundreds of thousands of people have been trained in our standard TapRooT® Root Cause Analysis Training and learned to use the TapRooT® System to fix problems at their site.

However, you may have attended one of our other public TapRooT® Courses and had an idea for a custom root cause analysis training at your site.

Or you may have only attended one of the standard courses listed above and are interested in creating the best custom course for your folks, but you need some advice.

The answer? Your TapRooT® Implementation Advisor can help you design the course that your folks need.

TapRooT® Implementation Advisors

I will provide a few ideas in the sections below.

2-Day + Interviewing

Our standard 2-Day TapRooT® Root Cause Analysis Training is a great way to train your investigators to use TapRooT® RCA to investigate precursor incidents. But this training assumes that your investigators have certain basic skills.

One of those skills is the ability to interview witnesses of the accident. Sometimes people find that their people need help to perform better interviews. To help learn advanced evidence collection and interviewing skills, Barb Carr created the 2-Day TapRooT® Evidence Collection and Interviewing Techniques to Sharpen Investigation Skills Training.

Barb Carr

To make a custom course to teach both the essential TapRooT® Techniques and interviewing skills, we created a custom 3-Day TapRooT® Root Cause Analysis and Interviewing Skills Course.

Your TapRooT® Implementation Advisor can provide more information about this course and provide a quote for conducting the course at your site. CLICK HERE to contact your TapRooT® Implementation Advisor.

2-Day + Software

The 2-Day TapRooT® Root Cause Analysis Training teaches the essential TapRooT® Techniques and provides a brief introduction to the TapRooT® Software.

What if you would like your folks to feel more confident in applying the TapRooT® Software? We can add a day of practice using the software to perform an additional investigation to the 2-Day Course.

This becomes a 3-Day TapRooT® Root Cause Analysis and Software Course.

custom root cause analysis train with software

Your TapRooT® Implementation Advisor can provide more information about this course and provide a quote for conducting the course at your site. CLICK HERE to contact your TapRooT® Implementation Advisor.

Refresher Training

Perhaps you have a team of investigators that have been trained in the 2-Day TapRooT® Root Cause Analysis Course, but you feel their skills might be getting rusty or that they need to learn the latest improvement that we have made to the TapRooT® System. You have three potential ideas to consider…

First, we have a 1-Day TapRooT® Refresher Training to keep your investigators practiced in using their TapRooT® RCA skills.

Second, you could have a 5-Day TapRooT® Advanced Root Cause Analysis Team Leaders Course for them to refresh their skill PLUS learn advanced skills that can be used for major investigations. We have an idea … refresher training that also includes advanced TapRooT® Skills from the 5-Day Course.

Third and finally, you could develop a custom refresher course combining the refresher training with parts of the 5-Day Course to make a 2, 3, or 4-Day Refresher Course with the parts of the 5-Day Course that you think your investigators will find the most valuable.

Your TapRooT® Implementation Advisor will work with you to develop the custom Refresher Training that covers topics that you think will be the most useful for your investigators. Contact your TapRooT® Implementation Advisor to get a quote for conducting the course at your site. CLICK HERE to contact your TapRooT® Implementation Advisor.

1-Day Equifactor® Training

Do you have maintenance personnel who troubleshoot equipment failures and need a more systematic process?

Do you have accident investigators who need to troubleshoot equipment failures as part of a broader investigation?

You are in luck! You can send these folks to a 1-Day Equifactor Troubleshooting Course for fast training on these skills.

They will learn to use Heinz Bloch’s troubleshooting tables to perform a systematic analysis of equipment failure. This analysis uses the symptoms of the failure to guide the troubleshooting and provides information for further root cause analysis.

The 1-Day Equifactor® Course does not include root cause analysis training (that is included in the 2-Day Equifactor® Equipment Troubleshooting and TapRooT® Root Cause Analysis Course). So, if your people already have basic TapRooT® Skills or will be handing over the investigation to others for root cause analysis, this may be the course that you are looking for.

Your TapRooT® Implementation Advisor can provide more information about this course and provide a quote for conducting the course at your site. CLICK HERE to contact your TapRooT® Implementation Advisor.

4-Hour General Employee Training

It would be nice for everyone to attend the 2-Day TapRooT® Course and use it to improve performance in their job. However, 2-days of training for everyone is a major commitment. And you may feel that a general familiarization with the TapRooT® System is all that most folks who won’t actually be performing a root cause analysis need.

custom root cause analysis training is a great idea

Thus, we developed a 4-Hour course to introduce general employees to TapRooT® Root Cause Analysis. The goals of this course are to:

  • Introduce your employees to the SnapCharT® Diagram, so they have a better idea of what the investigators are doing when they draw one.
  • Introduce your employees to the Root Cause Tree® Diagram, so that they understand why investigators ask certain questions and understand that the investigation is not blame-oriented.

This course isn’t enough to apply the TapRooT® Techniques, but it will help those who are participating in an investigation (for example, being interviewed) understand the process and be more helpful.

Your TapRooT® Implementation Advisor can provide more information about this course and provide a quote for conducting the course at your site. CLICK HERE to contact your TapRooT® Implementation Advisor.

2-Day + Stopping Human Error

The 2-Day TapRooT® Course is a great way to learn the essential TapRoot® Techniques.

The 2-Day Stopping Human Error Course is a great way to learn to stop human errors proactively.

What if you would like to teach your folks to use these tools to both reactively and proactively improve human performance? You need the 4-Day TapRooT® Root Cause Analysis & Stopping Human Error Course.

This fast-paced course will get your folks to understand how to find the root causes of incidents as well as special methods to proactively prevent human errors.

Your TapRooT® Implementation Advisor can provide more information about this course and provide a quote for conducting the course at your site. CLICK HERE to contact your TapRooT® Implementation Advisor.

Get Your Custom Root Cause Analysis Training Scheduled for 2023

Whether you want to schedule our standard TapRooT® Root Cause Analysis Training or our custom courses, we are working with clients to schedule courses for early 2023. Call your TapRooT® Implementation Advisor at 865-539-2139 or CLICK HERE to contact them.

But hurry! Course dates in the first or second quarter are filling up, you need to get moving! 

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