Organizations often recognize that valuable learning is hidden in everyday work, not just in incidents and failures. This course combines the Learning Team process with TapRooT® Root Cause Analysis (RCA) tools to help organizations proactively identify and eliminate conditions that can negatively impact safety, quality, reliability, and business performance.
Participants will learn how to use Learning Teams to engage employees in understanding how work is actually performed, identify the challenges and adaptations that occur in real-world work, and uncover opportunities for improvement. They will then use TapRooT® RCA tools to systematically investigate the factors behind those challenges and develop strong, sustainable corrective actions.
The combination creates a powerful proactive improvement process:
• Engage the workforce
• Compare work as imagined vs work as done
• Identify critical differences and vulnerabilities
• Analyze the underlying causes
• Develop effective corrective actions
• Verify the improvement.
Rather than waiting for incidents to provide learning opportunities, organizations can use the combined Learning Team Process with the TapRooT® Methodology and RCA tools to systematically discover where work can be improved, understand why vulnerabilities exist, and make changes that improve the business operations and the safety of its employees.
Agenda:
| Day 1 (8:00am to 5:00pm) |
Day 2 (8:00am to 4:00pm) |
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How a Learning Team Works (Reactive vs Proactive)
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Ideas for Proactive Learning Teams (exercise)
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SnapCharT® Work as Designed vs Work as Done
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Exercise – Outline Work as Designed vs Work as Done (SnapCharT®)
- Using a Team to Look for Potential Problems/Improvement Ideas
- Exercise – Using CHAP to identify problems
- Exercise – Using Root Cause Tree® Diagram to Identify Potential Problems
- Taking Time to Soak in Learning
- Exercise – Using Safeguard Analysis to Identify Problems
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Developing Corrective Actions Using the Corrective Action Helper® Guide
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Developing New Safeguards and Controls of Energy
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Iterating and Testing New Corrective Actions
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Exercise – Prioritizing Corrective Actions
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Potential Places to Start with Learning Teams
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Questions and Answers
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Exercise – Preparing and planning your next learning team
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Course Guarantee for 2-Day TapRooT® Root Cause Analysis
Attend this course, go back to work, and use what you have learned to analyze accidents, incidents, near-misses, equipment failures, operating issues, or quality problems. If you don’t find root causes that you previously would have overlooked and if you and your management don’t agree that the corrective actions that you recommend are much more effective, just return your course materials and we will refund the entire course fee.
