January 4, 2012 | Barb Carr

Career Development: It's Not You … It's Me

If you’ve ever fired someone for poor performance, did you know without a doubt that the employee understood the expectations of the position?  One clue that you may not have trained the employee properly in executing his or her job duties is when you find yourself reaching for an awkward “it’s not you … it’s me” speech at the termination meeting instead of holding the employee accountable.  You can’t hold someone accountable for something they didn’t know they were accountable for.

Good training is essential.  Managers must make expectations clear when training an employee for a job.  If your staff isn’t trained, then you have no basis for managing performance.  As a result, your staff will lose focus and work will be unreliable and inconsistent.

Accountability is not a big stick to bang people on the head with.  People who are doing a great job want their results to be measured and recognized … they actually want to be held accountable.

The only thing worse than training your staff and having them leave, is to not train them and have them stay. ~ Zig Ziglar

Some managers view training as an expense of both time and money they can’t afford to lose.  This is because they have not determined measurable results.  You must decide an acceptable rate of return on any investment of training.   When you can envision concrete results, it’s much easier to budget time and money for training.  A employee who has had adequate training is clear on what the expectations are and has had an opportunity to acquire the skills to meet them.

Did you know that all TapRooT® root cause analysis courses come with a 100% guarantee?  In fact, attendance at the upcoming 2012 Global TapRooT® Summit guarantees 10 times the return on investment:

Attend the Summit and go back to work and use what you’ve learned.
If you don’t get at least 10 times the return on your investment,
simply return the Summit materials and we’ll refund the entire Summit fee.

Summit attendance can help maintain and expand an employee’s skill level, motivate them to grow, and help them improve professionally.  Decrease employee turnover this year and be confident you’ve given your employees a chance to show you their best.  Learn more about the 11 exclusive pre-Summit courses as well as the 8 tracks of learning on the Summit website: http://www.taproot.com/summit.php

Root Cause Analysis
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