Design for Real People – 2027 Summit Session
Learn How Systems Shape Human Performance
People don’t interact with systems, tools, procedures, and technology in a vacuum. They interact with them while juggling competing priorities, working under pressure, making split-second decisions, and trying to get the job done. So, what happens when the way something is designed makes the right choice harder and the wrong choice easier?
In this engaging session, Joel Haight explores the connection between human performance and design, revealing how the way we design our work environments, processes, tools, and systems can set people up for success or create the conditions for failure. Even skilled, experienced employees can make mistakes when designs don’t account for how people actually think, behave, and make decisions.
Through a Human Performance lens, you’ll discover how design influences everyday choices, why well-intentioned people sometimes make predictable mistakes, and how seemingly small design flaws can contribute to larger problems. More importantly, you’ll learn to look beyond the person involved and examine how the surrounding system influences performance.
Because if we want better results, we can’t simply tell people to do better. We must design work that makes it easier to get things right. Join Joel Haight to explore how smarter design can improve human performance, prevent errors, and create lasting improvements in your organization.
Session Details
| Date | Friday, April 9, 2027 |
|---|---|
| Time | 9:00 a.m. – 9:50 a.m. |
| Location | Margaritaville Lake Resort • Lake Conroe, TX |
| Speaker | Joel Haight |
| Tracks | Human Performance & Psychology of Excellent Performance |
General Summit Information
Make the most of your 2027 Global TapRooT® Summit experience by planning ahead. Explore everything the Summit has to offer, from specialized learning tracks and inspiring keynote presentations to Pre-Summit courses designed to strengthen your Root Cause Analysis skills.
Explore the Summit
- Summit Tracks – Learn more about each educational track and discover sessions tailored to your role and professional goals.
- Keynote Speakers – Hear from dynamic speakers who will inspire fresh thinking, share practical insights, and motivate you to drive meaningful improvements long after the Summit ends.
- Download the Summit Brochure – Get a complete overview of the event, including sessions, speakers, networking opportunities, and more.
- View the Full Summit Schedule – Plan your week with a complete agenda of presentations, breakout sessions, meals, networking events, and special activities.
- Pre-Summit Courses – Maximize your learning by attending hands-on training courses before the Summit begins.
- Pricing & Savings – Explore registration options, early registration discounts, group savings, and other opportunities to maximize your investment.
Whether you’re attending your first Global TapRooT® Summit or returning to build on your knowledge, these resources will help you customize your experience and get the most value from your time at the event.
Ready to Join Us?
Don’t miss your opportunity to be part of the 2027 Global TapRooT® Summit, the premier event for Root Cause Analysis, human performance, reliability, quality, and continuous improvement professionals. Register today to secure your spot!
Register Early & Win!
Register by January 1, 2027, and you’ll automatically be entered into our Early Bird Registration Drawing for a chance to win a brand-new Apple iPad. The winner will be announced during the Summit Kickoff on Wednesday, April 7, and must be present to claim the prize.
Save Even More
Take advantage of exclusive registration savings:
- Save $300 when you register for both a Pre-Summit Course and the Summit.
- Bring your team and save up to $900 per attendee with group registration discounts.
Register now to lock in your savings, qualify for the Early Bird drawing, and reserve your place at the industry’s most comprehensive performance improvement conference.
