2-Day TapRooT® Root Cause Analysis Course in Knoxville, TN, October 6-7
Don’t Miss This Outstanding Training
The Fall is a great time to attend a 2-Day TapRooT® Root Cause Analysis Course in Knoxville. The Smoky Mountains are beautiful, and the weather? It’s probably the best time of the year!
If you can, you should REGISTER for this course now.
Here are the course details…
2-Day TapRooT® RCA Course Outline
The 2-Day TapRooT® Root Cause Analysis Course focuses on the essential TapRooT® Techniques needed to investigate low- to medium-risk incidents and precursor incidents. Our 5-Step investigation Process simplifies TapRooT® to make the investigation efficient yet effective. The training focuses on understanding what happened, identifying Causal Factors, analyzing the Causal Factors using the Root Cause Tree® Diagram, and developing effective fixes using the Corrective Action Helper® Guide.
Attendees should bring an incident from their facility to use in a team exercise. These may be either written reports, or they may have knowledge of an incident with no written report. We divide into teams of 2-4 people and have each team analyze a different problem during the course.
| Day 1 (8:00 am to 5:00 pm) | Day 2 (8:00 am to 4:00 pm) |
|---|---|
| Class Introductions and TapRooT® Introduction TapRooT® System Overview SnapCharT® Basics – Gathering Information SnapCharT® Exercise – Practice Causal Factors Identifying the Root Causes (Root Cause Tree®) Eliminating Blame – Root Cause Tree® Exercise Root Cause Tree® Evidence Collection Tool Corrective Actions: Developing Fixes | Software Overview – Practicing the Techniques Generic Causes – Optional Technique Putting it All Together Reporting – Management Presentation Frequently Asked Questions Final Exercise Putting What You’ve Learned to Work |
Course materials we provide:
- TapRooT® Essentials Book
- Laminated TapRooT® Root Cause Tree®
- TapRooT® Root Cause Tree® Dictionary
- Course Workbook
- Corrective Action Helper® Guide
Upon completion of the course, attendees will receive a certificate of completion and a 90-Day Subscription to TapRooT® Personal Software, our dynamic cloud-based software that guides you through the TapRooT® process with ease and efficiency.
Continuing Education Units (CEU): When completing the course, you receive 16 credit hours for the 2-Day TapRooT® Training Course. These hours can be applied to your certifying institution for credit hours/CEUs.
What Do 2-Day TapRooT® Course Participants Have to Say?
Here’s a sample…
Plus, here are a few more comments…
- “The Marble Game gave an insightful view into how results to performance have preconceived thoughts and are not correctly investigated.” – Don
- “I loved the concept of allowing the TapRooT® process to guide me to a root cause instead of allowing answers to take me where I wanted to go.” – Coby
- “There were a lot of group exercises and group work which allowed me to learn the system better than anything else.” – Pat
- “Received good instructions from both instructors. They were both informative and had extensive backgrounds and experience.” – Tracey
- “The Corrective Action Helper® is a good assistant for helping you choose appropriate corrective actions.” – Rachel
- “The software example on day two helped explain the TapRooT® process. The software has a lot of nice features.” – Kris
- “Ken (the instructor) gave us some good pointers on how to present to management. I picked up quite a few helpful tips.” – Barry
Tim Diggs, a Knoxville native, will be one of the instructors for this course.
Registration
The course will be held at the Knoxville Crowne Plaza, 401 West Summit Hill Drive. The course fee is $1,795 (call 865-539-2139 for information about Licensed TapRooT® Site users and multiple (3 or more) course attendee discounts.
Don’t wait! This course is rapidly approaching, and you want to make sure that you get your seat!
