Proactive Analysis Using TapRooT® RCA

Reactive Use of TapRooT® RCA

Most organizations begin using the TapRooT® System for reactive root cause analysis, which is excellent because each investigation will lead to continuous improvement.

After an incident, your team uses the TapRooT® System’s SnapCharT® Diagram to help gather and organize the evidence they collect, visually representing the incident. This helps everyone gain a powerful understanding of what truly happened.

After the team finalizes their SnapCharT® Diagram, they will analyze the incident and identify the human mistakes or equipment failures that directly caused it or worsened the consequences. We call those mistakes and failures Causal Factors. These Causal Factors are the mistakes and failures that directly caused the incident.

Once the Causal Factors are identified, your team will use TapRooT® RCA to find the Causal Factors’ root causes using the human performance and equipment expertise embedded in the TapRooT® Root Cause Tree® Diagram and Dictionary.

Your team will answer expert questions using the evidence uncovered during their investigation. The evidence will help them answer the questions that select and eliminate cause categories until the root causes of the mistakes and failures are found. These tools take you beyond your current knowledge and standardize your approach to problem-solving. It’s an evidence-driven RCA methodology. There is no guesswork, bias, or blame.

Now that your team has all the root causes of the incident in front of them, they use the Corrective Action Helper® to build more impactful corrective actions than retraining, disciplining, or rewriting policy and procedure. The corrective actions will move away from fixing people and strengthen your systems so your workers are better supported and your equipment and processes perform more reliably.

Using TapRooT® RCA Proactively

But why wait to take advantage of TapRooT® RCA? You can also use the system PROACTIVELY.

How?

Audits and observations can identify potential human error traps and potential causes of equipment failures. You could invest time auditing and observing work to identify, analyze, and fix problems before they cause incidents.

The TapRooT® System is designed to help you find and fix the root causes of problems either reactively by analyzing incidents or proactively by performing audits and analyzing any significant issues that are identified (using the SnapCharT® Diagram and the TapRooT® Root Cause Tree® Diagram).

Any job you audit could be represented on a SnapCharT® Diagram. Any significant issues identified in an audit could be added to the SnapCharT® Diagram.

As you investigate, identify, and document all the conditions contributing to a significant issue, you gather the evidence needed to analyze the root causes of the significant issue using the TapRooT® Root Cause Tree® Diagram and Dictionary.

Once you find the root causes of the significant issues, you’ll use the Corrective Action Helper® Guide/Software Module to develop corrective actions and fix the problems BEFORE they cause an actual incident. Your team will proactively improve systems to reduce the risk of potential mistakes and failures found during your audits.

Learn to Use TapRooT® RCA Proactively

See all the courses we provide that teach TapRooT® Root Cause Analysis HERE.

But if you would like to learn how to use TapRooT® RCA proactively, I would suggest registering for one of these courses…

2-Day Auditing & Proactive Improvement Using TapRooT® RCA Course

The course helps people understand how to use advanced root cause analysis tools to develop their audit protocols and use the human performance and equipment reliability knowledge that is built into the TapRooT® Root Cause Analysis System to understand the root causes of conditions adverse to quality, including non-conformities and non-compliance issues.

The course content is outlined course outline below:

DAY ONE

• TapRooT® Process Introduction and Initial Audit
• SnapCharT® and Exercise
• Significant Issues and Exercise
• Root Cause Tree® and Exercise
• Generic Causes
• Corrective Actions and Exercise

DAY TWO

• The Root Cause Tree® and Preparing for Audits with Root Cause Exercise
• Audit Programs, Trend and Process Root Cause Analysis
• TapRooT® Software Introduction
• Frequently Asked Questions about TapRooT®
• Final Audit Observation Exercise

Upon completion of the course, attendees will receive a certificate of completion and a 90-day subscription to TapRooT® VI Software, our dynamic cloud-based software that computerizes the TapRooT® Process to make it even easier and more effective.

The materials provided in the course include:

• TapRooT® Root Cause Analysis for Audits and Proactive Performance Improvement Book
• Course Workbook
• Laminated TapRooT® Root Cause Tree® Diagram
• TapRooT® Root Cause Tree® Dictionary
• Corrective Action Helper® Guide

To schedule a course at your site, contact us at 865-539-2139 or CLICK HERE. To see our public course dates and locations, CLICK HERE.

5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Another way to learn to use the TapRooT® System reactively and proactively is to attend one of our 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Courses. Our public courses are held frequently. See the dates and locations around the world by CLICKING HERE. Or contact us to hold a course at your site by calling 865-539-2139 or by CLICKING HERE.