Incident Investigation Interviews – Three Common Mistakes
Three Common Incident Investigation Interviewing Mistakes
This week on TapRooT® TV Barb and Benna discussed incident investigation interviews and three common mistakes that interviewers make.
Can You guess the mistakes they are going to discuss?
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My experience has revealed that “letting them talk” is a very productive method. I usually, after building repore, start with a statement like, “tell me in your own words…” Then follow up questions are similar to ” and then…”