July 28, 2017 | Barb Carr

Company Culture Root Cause Tip: Trust Me the Foreman Said…

No matter what industry that you work in, if you or your peers can say, “it’s common for management to argue or ‘explain away’ my concerns when you say this is unsafe…”

STOP!

If you do not stop, you will get to explore a root cause from the TapRooT® Root Cause Tree. The root cause will be Employee Feedback Needs Improvement. Unfortunately, it will also be associated with a causal factor that caused an incident, failed to stop an incident or made an incident worse when it occurred. Don’t forget, You are just one Causal Factor from your next major Incident. Can you prevent it?

During the root cause analysis, not only will you be exploring the culture of the company that allowed this failure not to stop, but you also will get the opportunity to understand what was broke.

Was it a knowledge issue? If yes, read more here: Root Cause Tip: Anyone Can Do The Job! Or Can They?

Was it a compliance issue with the supervisor? If yes, read more here: Root Cause Tip: “Enforcement Needs Improvement” – You Can’t Train Obedience/Compliance/Positive Behavior

Was it the fact that the person in charge was not apparent? If yes, read more here: Root Cause Tip: Accountability NI

Please be aware, that in this article and the included article links, I have only touched just the tip of each subject and introduced a very tiny part of our root cause analysis process. It is hoped that you leave with something you can use today and pay it forward. But also help you realize that there are numerous issues that must be addressed following an incident or before one occurs. We help you get there.

If you don’t want to have to read between three or four articles to do to an investigation, come to one of our public TapRooT® Courses or contact us for an onsite course. Why? Simple, each course provides Using the Essential TapRooT® Techniques to Investigate Low-to-Medium Risk Incidents, Course Workbook, the complete Root Cause Tree®, Root Cause Tree® Dictionary, and Corrective Action Helper®.