July 19, 2012 | SRaycraft Hotfix is released!

The TapRooT® Technical Support team is happy to announce the release of the Version Hotfix for the Single User and Web Enterprise Software.   This release includes the following updates:

  • The SnapChartT® Date/Time box accepts values between 12:00 and 12:59 AM when the software is configured in 12 hour mode.
  • Near Root Causes with Corrective Actions assigned to them are now appearing on the Investigation Report and Corrective Action Report.
  • After chart has been saved, the date field appears on the SnapCharT® objects.
  • UserImport.xls correctly imports user First Name and Last Name fields.
  • Corrective Actions are now showing up on the Corrective Action Summary By Causal Factor Report when there is no Corrective Action Number set.
  • There is no Javascript error when opening Root Cause Trees.

TapRooT® Single Users can download the software from http://www.taproot.com/ts5download You will use the same username and password you used to initially download the software.

**NOTE** If you no longer have that information, you can email support@taproot.com to obtain the necessary login credentials.

TapRooT® Enterprise users can email support@taproot.com for software update instructions.


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