January 28, 2020 | Susan Napier-Sewell

What are they learning in Jeremy Desilets’ Calgary 2-Day TapRooT® Root Cause Analysis Training Course?


Earlier this month, in Calgary, Alberta, Canada, TapRooT® Instructors Jeremy Desilets and Pat Fortune taught students how to find and fix the root causes of problems.

Jeremy comments on the students pictured below, “The group is working through the root cause analysis on the computer with the SnapCharT® on the wall behind.”

TapRooT®’s systematic process for finding the root causes of problems is used around the world to investigate and fix all categories of mission-critical issues, problems, and potential incidents. The first steps of the TapRooT® process are planning the investigation, collecting information, and understanding what happened. The investigator draws a SnapCharT® to understand what happened and to organize the information about what happened.

TapRooT® has special tools—such as the Root Cause Tree® and TapRooT® Root Cause Tree Dictionary—to help investigators find root causes of Causal Factors. Our books and training through our custom courses, software, and webinars, and TapRooT® professionals will educate, facilitate, and guide you through investigations into the root causes of human performance problems.

Let us know how we may help you. Contact or call us: 865.539.2139.

Make plans now to join the 2020 Global TapRooT® Summit, March 9-13

What is the Global TapRooT® Summit? An international event with world-renowned speakers and multiple tracks that share performance improvement success stories and root cause analysis best practices across industries and professions. Network and benchmark with people from industry-leading companies and performance-Improvement experts from around the world.

View the 2020 Summit Brochure.

Register for one of the Pre-Summit Courses (March 9-10).

In the video below, TapRooT® professionals Benna Hughes and Ken Reed explain how to register for the 2020 Global TapRooT® Summit.

Bring your team to the 2020 Global TapRooT® Summit and reap the benefits of group learning plus valuable discounts

Companies bringing a team to the 2020 Global TapRooT® Summit receive great discounts:
Register 3 or more attendees simultaneously for a discount. Also, save when you register for the 3-day Summit plus a 2-day Pre-Summit course.

  • Groups of 3-9: $100 discount (per person) for the Summit and $100 discount for Pre-Summit courses*
  • Groups of 10+: $200 discount (per person) for the Summit and $200 discount for Pre-Summit courses*
  • *Must register all attendees at the same time on the same invoice to receive multi-attendee discounts.

Register today for the 2020 Global TapRooT® Summit—the best experience in team-building, performance improvement, and eliminating errors in the workplace. Use the Summit hashtag #taprootsummit to share your TapRooT® experiences—before, during, and after the Summit.

Career Development & Opportunities, Courses & Training, Root Cause Analysis
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