February 4, 2010 | Mark Paradies

Wall Street Journal Article Teaches Lessons About Performance Improvement Programs

Here’s a link to an interesting article titled “Where Process-Improvement Projects Go Wrong“:


It makes some good points that we’ve had in Chapter 6 of the TapRooT® Book since 2008.

If you are looking for ways to keep your improvement program progressing (especially if you are using TapRooT®), consider attending the TapRooT® Summit on October 27-29 in San Antonio. You get great, fresh ideas to make your program better and to keep people involved. For details, see:

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