March 1, 2022 | Susan Napier-Sewell

Learn From the Best Root Cause Analysis: March & April Virtual TapRooT® RCA Courses

virtual TapRooT®

The 3-Day Virtual TapRooT® Root Cause Analysis Course focuses on the essential TapRooT® Techniques needed to investigate precursor incidents. Register today to reserve spots for your team.

The 3-Day Virtual TapRooT® RCA course teaches you to use the essential TapRooT® Techniques to understand what happened, identify the Causal Factors, and find the Root Causes. TapRooT® Techniques are designed for everyone from beginner to expert. In just three six-hour days, learn the TapRooT® Essentials to find and fix the root causes of incidents, accidents, quality problems, near-misses, operational errors, hospital sentinel events, and other types of problems. The “Essential Techniques” include SnapCharT®, the Root Cause Tree®, and the Corrective Action Helper®.

We researched the best virtual platforms and techniques to make virtual courses more interactive and tested and revised the course in conjunction with major corporations to make this training better than any other virtual root cause analysis course.

Attendees should bring an incident from their facility for a team exercise. These may be either written reports or they may have knowledge of an incident with no written report. We divide into teams of 2-4 people and have each team analyze a different problem during the course.

Course Outline for the 3-Day Virtual TapRooT® Course

Day One (9:00 am to 4:00 pm with a 1-hour lunch)

  • Class Introductions and TapRooT® Introduction
  • TapRooT® System Overview – What You’ll Be Learning
  • SnapCharT® Basics – Gathering Information
  • LUNCH (1-hour)
  • SnapCharT® Exercise – Practice
  • Causal Factors – Identifying the Errors

Day Two (9:00 am to 4:00 pm with a 1-hour lunch)

  • Root Cause Tree® – Eliminating Blame
  • Root Cause Analysis Team Exercise
  • Lunch (1-hour)
  • Corrective Actions (The Corrective Action Helper®)
  • Generic Causes

Day Three (9:00 am to 4:00 pm with a 1-hour lunch)

  • Putting It All Together
  • Reporting – The Management Presentation
  • Frequently Asked Questions
  • Lunch (1-Hour)
  • Final Exercise – Putting to Work What You Have Learned
  • Final Exercise Management Presentation

Learning Environment

The course will be given virtually using an online teaching platform. However, this will be a very interactive course. Each student must have their own computer, with a webcam on during the class, allowing them to see the instructor and interact with the class. There will be continuous opportunities for participation, with plenty of breaks to keep everyone engaged. Team exercises will be completed throughout the course and will utilize cloud-based TapRooT® Software.

Course Materials

  1. TapRooT® Essentials Book
  2. Laminated TapRooT® Root Cause Tree®
  3. TapRooT® Root Cause Tree® Dictionary
  4. Course Workbook
  5. Corrective Action Helper® Guide

Upon completion of the course, attendees will receive a certificate of completion and a 90-Day Subscription to TapRooT® Personal Software, our dynamic online software that guides you through the TapRooT® Process with ease and efficiency.

Post-Course Investigation Coaching

After the course is complete, the student can schedule an approximately 30-minute long review of their first application of the TapRooT® System to investigate an incident or to perform an audit.

A TapRooT® Expert will review the student’s SnapCharT®, Causal Factors, root causes (use of the Root Cause Tree®, and corrective actions (use of the Corrective Action Helper®). The student can ask questions and will receive advice to improve the future use of the TapRooT® System in investigations.

We have found that this review and coaching is very valuable and provides one more virtual face-to-face learning opportunity after the information from the course has been allowed to sink in and then be applied in a real-world situation.

virtual TapRooT®

Schedule of 3-Day Virtual TapRooT® Courses

March 15-17: TapRooT® Root Cause Analysis (Time zone: AET/Brisbane/11:00 am)

March 30-April 1: Equifactor® Equipment Troubleshooting & TapRooT® Root Cause Analysis (Time zone: EST/NYC/10:00 am)

April 5-7: TapRooT® Root Cause Analysis (Time zone: AWST/Perth/10:00 am)

April 5-7: TapRooT® Root Cause Analysis (Time zone: BRT/São Paulo/10:00 am/Portuguese)

April 6-8: TapRooT® Root Cause Analysis (Time zone: EST/NYC/10:00 am)

April 12-14: TapRooT® Root Cause Analysis (Time zone: AWST/Perth/10:00 am)

April 18-20: SOLD OUT – TapRooT® Root Cause Analysis (Time zone: PST/Seattle/9:00 am)

April 19-21: Curso Virtual de 3 Días- TapRooT® Análisis de Causa Raíz (Time zone: COT/Bogota/10:00 am)

Courses & Training, Root Cause Analysis
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