October 18, 2018 | Mark Paradies

Experience Grading Incident Investigations/Root Cause Analysis

Jack Frost, Vice President of HSR for Matrix Service Company, is a longtime TapRooT® User. He has consistently strived to improve the use of TapRooT® and make his company’s incident investigations better. He is a member of the TapRooT® Advisory Board and several years ago helped us develop the grading system we offer for TapRooT® Users to evaluate and improve their investigations. He presented a talk at the 2018 Global TapRooT® Summit about his experience improving root cause analysis by grading investigations and providing feedback to investigators. Watch the first half of his talk below.

The grading sheet (and directions to use it) is provided as an attachment at this link:


What are you doing to improve your root cause analysis and incident investigations? Get even more ideas by attending the 2019 Global TapRooT® Summit in Houston, TX, on March 11-15. Get more Summit information at:


Operational Excellence, Root Cause Analysis, Root Cause Analysis Tips, Summit
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