February 6, 2024 | Susan Napier-Sewell

Do You Have the Fundamentals Right?


If you don’t get the fundamentals right, you certainly are not going to get anything beyond that (or anything advanced) right.

If you want to get somewhere—especially in root cause analysis and incident investigation—how does going “back to the basics”  (i.e., the fundamentals) help you?

First of all, “back to the basics” means getting the fundamentals right. Let’s say you’re investigating an incident. If you don’t get the fundamentals right, you certainly are not going to get anything beyond that (or anything advanced) right.

TapRooT® Root Cause Analysis, the Fundamentals: Always put first things first

In TapRooT® Root Cause Analysis, getting what happened in your event or incident nailed down is paramount. If you don’t start with “What actually happened?” you’re not going to get anywhere beneficial to your analysis. You must fulfill the prerequisite of fully discovering what happened. Until you do this, you aren’t ready to find out why it happened.

An experienced veteran of 30+ years in root cause analysis research, development, and continuous improvement — and someone who certainly knows whereof he speaks regarding “the fundamentals” — TapRooT® co-creator Mark Paradies cautions, “But, let’s not get ahead of ourselves. Before you understand ‘root cause analysis,’ you must understand ‘root cause.'”

Read about incident investigation and root cause analysis as a systematic process to glean important insights.

The best RCA leads to effective corrective actions

The TapRooT® System is used by leading companies around the world to investigate and fix the root causes of major accidents, precursor incidents, quality issues, human errors, maintenance problems, medical mistakes, productivity issues, manufacturing failures, environmental releases, audit findings … in other words, all types of mission-critical problems.

TapRooT® has been designed for investigating seemingly simple problems that could have been worse (precursor incidents) by using a simple 5-step process. TapRooT® can also be used to investigate major accidents by using a complete 7-step process.

The TapRooT® System teaches you to be an effective problem-solver. The system is a process with techniques to investigate, analyze, and develop effective corrective actions to solve problems.

The TapRooT® process and tools are completely described in the book, Using the Essential TapRooT® Techniques to Investigate Low-to-Medium Risk Incidents. Within the book’s simple-to-understand 50 pages, the reader will grasp how to perform investigations for low-to-medium risk incidents, yielding dependable results and corrective actions. 

TapRooT® Courses are taught all over the world

If you are interested in learning how to stop repeat incidents, select a 2-Day or 5-Day course. Check out other TapRooT® courses and webinars on our website. We can also train you and your staff on-site at your workplace; reach out to discuss your needs. Call us at 865.539.2139 for any questions you may have.

Image source/credit: Image by Gerd Altmann from Pixabay.

Investigations, Root Cause Analysis
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