7 Secrets of Root Cause Analysis
Who’s Keeping the Secrets? In over 25 years of human factors and root cause analysis study, I’ve learned a few things that everyone should know. I don’t keep these root cause “best practices” a secret, but you would think that I did. Why? Because I find so many “experts” and lay people alike who don’t understand what I see as obvious. So I thought, “Why not share the seven most important ‘secrets’ here?” Then I could explain how the secrets are incorporated into TapRooT®.
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