3-Day VIRTUAL TapRooT® Root Cause Analysis
The Virtual 3-Day TapRooT® Root Cause Analysis Course focuses on the essential TapRooT® Techniques needed to investigate low-to-medium risk incidents and precursor incidents. Our 5-Step investigation process simplifies the TapRooT® System to make the investigation efficient yet effective. The training focuses on understanding what happened, identifying Causal Factors, analyzing the Causal Factors using the Root Cause Tree®, and developing effective fixes using the Corrective Action Helper® Guide.
Attendees should bring an incident from their facility for a team exercise. These may be either written reports or they may have knowledge of an incident with no written report. We divide into teams of 2-4 people and have each team analyze a different problem during the course.
Course Outline
Day One (9:00 am to 4:00 pm with a 1-hour lunch)
- Class Introductions and TapRooT® Introduction
- TapRooT® System Overview – What You’ll Be Learning
- SnapCharT® Basics – Gathering Information
- LUNCH (1-hour)
- SnapCharT® Exercise – Practice
- Causal Factors – Identifying the Errors
Day Two (9:00 am to 4:00 pm with a 1-hour lunch)
- Root Cause Tree® – Eliminating Blame
- Root Cause Analysis Team Exercise
- Lunch (1-hour)
- Corrective Actions (The Corrective Action Helper®)
- Generic Causes
Day Three (9:00 am to 4:00 pm with a 1-hour lunch)
- Putting It All Together
- Reporting – The Management Presentation
- Frequently Asked Questions
- Lunch (1-Hour)
- Final Exercise – Putting to Work What You Have Learned
- Final Exercise Management Presentation
Learning Environment
The course will be given virtually using an online teaching platform. However, this will be a very interactive course. Each student must have their own computer, with a webcam on during the class, allowing them to see the instructor and interact with the class. There will be continuous opportunities for participation, with plenty of breaks to keep everyone engaged. Team exercises will be completed throughout the course and will utilize cloud-based TapRooT® Software.
Course Materials
- TapRooT® Essentials Book
- Laminated TapRooT® Root Cause Tree®
- TapRooT® Root Cause Tree® Dictionary
- Course Workbook
- Corrective Action Helper® Guide
Upon completion of the course, attendees will receive a certificate of completion and a 90-Day Subscription to TapRooT® Personal Software, our dynamic online software that guides you through the TapRooT® Process with ease and efficiency.
Continuing Education Units (CEU): 2.0
Post-Course Investigation Coaching
After the course is complete, the student can schedule an approximately 30-minute long review of their first application of the TapRooT® System to investigate an incident or to perform an audit.
A TapRooT® Expert (probably their instructor) will review the student’s SnapCharT®, Causal Factors, root causes (use of the Root Cause Tree®, and corrective actions (use of the Corrective Action Helper®). The student can ask questions and will receive advice to improve the future use of the TapRooT® System in investigations.
We have found that this review and coaching are very valuable and provides one more virtual face-to-face learning opportunity after the information from the course has been allowed to sink in and then be applied in a real-world situation.
