We have three public courses coming up in Canada. We also have free, online resources available year-round.
Human error can feel like an impossible beast to tame. If some workers were just more careful, we wouldn’t have any incidents, right?
Operational excellence isn’t as simple as weeding out the bad apples. We’re all human, and we all make mistakes. It’s up to the system to make sure those mistakes don’t lead to catastrophic consequences.
For a more detailed explanation of systematic improvement, check out this episode of the TapRooT® Podcast.
After the computer system glitched and failed to provide the correct medication, RaDonda Vaught accidentally administered the wrong medicine to a patient.
Vanderbilt University Medical Center fired her and filed the cause of death as “natural causes” in an attempted cover-up.
Read more and learn how this case demonstrates the importance of systemic improvement.
If you want to make systematic improvements at your workplace, but you're not sure where to get started, don't fret. We'd be happy to set up a free, one-hour consultation to discuss the best options for your company.
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