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What Are You Trying to Improve? Before starting an improvement program, you must decide what you are improving. For example, Each of the performance improvement programs for the topics above will be different. Some will be slightly different, and some will have major differences. The differences are partially due to differences in the industries involved. Some are different because of the technology involved. For example, driving a truck differs from operating on a patient in a hospital. However, all improvement programs have certain similarities. The similarities include: But there’s more. Improvement Program Similarities/Differences Once you have decided what you are […]
In high-stress industries, mental health is often the unspoken challenge lurking beneath the surface. From emergency responders to oil rig workers, these roles demand resilience in the face of extraordinary pressure. However, the toll on mental well-being can be as significant as the physical risks these workers face. This silent crisis of mental health in high-stress jobs not only endangers individuals but also impacts organizational performance, safety, and sustainability. Understanding the Mental Health Challenges in High-Stress Jobs Workers in hazardous or emotionally demanding jobs face unique psychological risks. The nature of these roles often includes: The result? Reduced productivity, increased […]
Join us in Edmonton, Alberta, Canada, January 21-22, for the TapRooT® Root Cause Analysis Training Course. Register now for the Edmonton TapRooT® Root Cause Analysis Training Course, January 21-22, 2024. Where you will stay in Edmonton Venue Information: Courtyard Edmonton West Hotel10011-184 StreetEdmonton, AB T5S 0C7 2-Day TapRooT® Root Cause Analysis Course in Edmonton, Canada The 2-Day TapRooT® Root Cause Analysis Course focuses on the essential TapRooT® Techniques needed to investigate low-to-medium risk incidents and precursor incidents. Our 5-Step investigation Process simplifies TapRooT® to make the investigation efficient yet effective. The training focuses on understanding what happened, identifying Causal Factors, analyzing the Causal […]
In our software webinar, you’ll learn to navigate all the TapRooT® Software’s features, from collecting and organizing evidence to analyzing data and creating effective corrective actions. Mastering the software not only saves time but also enhances the quality of your findings. Interactive and Convenient Learning Delivered in a live, online format, this webinar offers the convenience of learning from anywhere. With interactive instruction, real-time guidance, and opportunities for Q&A, you’ll receive the same high-quality training experience as an in-person course. Who Should Attend? This webinar is ideal for anyone responsible for conducting or assisting with TapRooT® Root Cause Analysis Investigations. […]
Join me for the 5-Day TapRooT® Team Leader Training at the stunning Hilton Lake Las Vegas Resort & Spa in Henderson, Nevada. This immersive training combines world-class instruction with a breathtaking location surrounded by Mojave’s mountains and deserts providing an unparalleled opportunity for professional growth. NEW Location: Hilton Lake Las Vegas Resort & Spa This year, we have a new venue for our Last Vegas training. Set in the picturesque community of Henderson, Nevada, the Hilton Lake Las Vegas Resort & Spa offers a serene environment for learning and networking. Enjoy comfortable accommodations, top-notch amenities, and beautiful views of Lake […]
Here at System Improvements, customer satisfaction is very important to us. We strive to ensure our customers’ questions are treated promptly and efficiently. This is so important to us that it’s actually part of our Technical Support Mission Statement: TO PROVIDE TIMELY, COURTEOUS, AND EFFECTIVE TECHNICAL SUPPORT TO SYSTEM IMPROVEMENTS STAFF AND ALL TAPROOT® CUSTOMERS, ACHIEVING CUSTOMER SATISFACTION AND PROCESS EFFICIENCY. To ensure we provide great service, we have implemented a customer satisfaction rating system, where our customers can grade their experience with our Services Team. The feedback has been precious to us. As a thank you to all our […]
What is a “tin whisker,” what environmental conditions cause them, and why might tin whiskers negatively impact your electronics reliability? See these websites to learn more: NASA WHISKERS NOTE NRC WHISKERS NOTE
Curiosity certainly got the better of this cow. Speaking of curiosity, take a look at an experience told by a veteran, “Curiosity-Get The Better Of You/Get You In Trouble? on Wrong Planet: “I almost got into a whole host of trouble in the Army once when I walked by one of those red fire alarm boxes on the wall in the barracks. I noticed the little ‘lock’ holding the door closed had two little holes (to be opened with a spanner wrench) which would fit the little upturned tabs on my fingernail clippers exactly. “I had one in my pocket, […]
Precision and consistency are critical in Root Cause Analysis (RCA). When analyzing incidents, evaluating risks, or making decisions, variability in judgment can lead to significant consequences. Daniel Kahneman’s (2021) book Noise: A Flaw in Human Judgment, co-authored with Olivier Sibony and Cass R. Sunstein, sheds light on an often-overlooked factor. Let’s explore the core concepts of Noise and how they relate to your work as an investigator, safety professional, or RCA expert. What Is Noise, and Why Should We Care? Kahneman’s insights into noise directly align with our commitment to improving consistency and accuracy in decision-making processes. He distinguishes noise […]
A truck driver who failed to stop before a level crossing collision in southern Queensland was probably influenced by expectation bias. The driver of the truck had likely never seen a train at a crossing in the past, an ATSB (Australian Transport Safety Bureau) investigation has concluded. On May 23, 2024, a prime mover hauling a skid steer was about 50 m north of Gooray Road level crossing, near Goondiwindi, when the truck driver saw a train approaching from the west and utilized expectation bias rather than procedures/rules, teachings, or common sense. As he was using expectation bias, his assumption […]
