Develop or Benchmark Your Human Performance Improvement Program

Special Opportunity, November 7-8, Houston

Are you interested in:

• Improving human performance?
• Developing a program to enhance human performance?
• Benchmarking your human performance improvement efforts against human factors theory?

Then consider attending the 2-Day Stopping Human Error Workshop held on November 7-8 in Houston, Texas.

Workshop Outline

DAY 1 (8:00 am to 5:00 pm)

• Foundations of Improving Human Performance
• Human Performance – What Should You Expect?
• Three Human Reliability Best Practices
  • Mistake Proofing
  • Resilience
  • Safeguards
• Using TapRooT® Root Cause Analysis for Incidents & Learning Teams
• Human Performance Improvement Technology (Catch Your Own Mistakes)
  •  STAR
  • Questioning Attitude
  • Attention to Detail
  • Time Out
  • Error Traps & Precursors
  • Validate Assumptions
• Work Direction/Finding Error Likely Situations
  • Pre-Job Hazard Analysis
  • Pre-Job Brief
  • Personal Safety Assessment
  • Post-Job Brief
• Training
  • Systematic Approach to Training
• Using Procedures to Improve Human Performance
  • Procedures Best Practices
  • Procedure Use and Adherence
  • Place Keeping

DAY 2 (8:00 am to 5:00 pm)

• Communications
  • 3-Way Communication
  • Do Not Disturb Sign
• Management System
  • Conservative Decision Making
  • Stopping Normalization of Deviation
  • MOC
• Quality Control
  • Independent Verification
  • Concurrent Verification
• Human Factors Engineering
  • Best Practices (Spot Bad Practices)
  • Proactive Use of CHAP
• Hazard/Target Elimination or Substitution
  • Improvement Exercise
• What Should You Improve/Which Tools Will Work Best for You?
• Sample Plan
• Present Your Plan (Benchmarking/Feedback)

You will leave this course with a clear understanding of methods to improve human performance and a custom plan to apply these methods at your company to achieve significant gains in safety, quality, or operational and maintenance performance (all of which depend on human performance).

As part of the course materials, participants receive the book Stopping Human Error, a $99.95 value. In addition, they receive a certificate of completion and a 90-day subscription to TapRooT® VI Software, our dynamic cloud-based root cause analysis software.

If you have any questions about this workshop, contact Alex Paradies at 865-539-2139.

Workshop Guarantee

Attend this course, go back to work, and use the techniques you have learned to stop human error. If you don’t find new ways to improve human performance and if you and your management don’t agree that your efforts to improve human performance are much more effective, just return your course materials, and we will refund the entire course fee.

The guarantee proves how certain the knowledge we will share is essential to your human performance improvement efforts.

Register NOW!

CLICK HERE to register for this unique opportunity.