Should You Attend a Public TapRooT® Root Cause Analysis Course or Have a Course at Your Site?
What TapRooT® Course Should You Attend?
People often ask me:
“Is it best to go to a public TapRooT® Root Cause Analysis Course,
or is it better to have an on-site course?”
Also, I am asked about which type of course – the 2-Day, Virtual 3-Day, 5-Day, or 2-Day Equifactor® Course – they should attend.
Here are my suggestions for people wondering which course they should attend.
PUBLIC or ON-SITE TapRooT® Root Cause Analysis Course?
PUBLIC: If you only have a few folks who will be learning to solve problems with the TapRooT® Root Cause Analysis System, I recommend attending one of our public courses. See the full schedule of courses.
Of course, you will find TapRooT® courses all over the world (and virtually for our 3-day), so you will likely want to register for a course near you or in a destination you would like to visit. At the course, you will meet people from other companies who use TapRooT®, and you can compare notes and share best practices with them.
Also, if you want to “check out” TapRooT® Training before you decide if you want to implement it across your site or company, a public course is a great way to sample TapRooT® Training and then test the techniques on your incidents.
ON-SITE: If you have approximately 10 or more people at your site who will benefit from TapRooT® Training, I recommend opting for on-site training. But you can also schedule our virtual 3-day course. You will save money, and your folks won’t have to travel. Get a quote for a course at your site.
Which TapRooT® Root Cause Analysis Course Should We Attend?
First, you can see a list of all the courses we offer. I usually recommend the 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training, or the 2-Day TapRooT® Root Cause Analysis Training, or the 3-Day Virtual TapRooT® Root Cause Analysis Course, or the 2-Day Equifactor® Equipment Troubleshooting and TapRooT® Root Cause Analysis Course.
5-Day TapRooT® Training
The 5-Day TapRooT® Root Cause Analysis Training Course is the most complete. It teaches techniques for simple investigations and major investigations. Participants get the most practice using all the TapRooT® techniques (attendees do a major exercise every day), and they get to practice using the TapRooT® VI Software (a trial subscription comes with the course).
What is covered in the course? Here is a course outline:
COURSE OUTLINE
Day One
- Class Introductions and Background of TapRooT®
- SnapCharT® Basics
- SnapCharT® Exercise
- Define Causal Factors
- Intro to Root Cause Tree®
- Root Cause Analysis Exercise 1 – Class Walkthrough
- Root Cause Analysis Exercise 2 – Team Use of the Root Cause Tree®
- Developing Corrective Actions
- Corrective Action Exercise
Day Two
- Software Tips
- Generic Causes/Systemic Problems
- Enhanced Corrective Actions
- Preparing for Your Investigation
- Collecting Information
- Interviewing
- Interviewing Exercise
- Interviewing Exercise Root Cause Analysis
Day Three
- Management System and Changing Behavior
- Equifactor® Equipment Troubleshooting
- Human Engineering
- CHAP & Exercise
- Change Analysis & Exercise
- Improving Procedures
- Putting It All Together
- Work Direction
- Pilot Error Root Cause Analysis Exercise
Day Four
- Human Factors Jeopardy
- Proactive Improvement
- Auditing Using Safeguard Analysis
- Water Hammer Exercise
- Analyzing Training Problems
- Grading Investigations
- Presenting to Management
- Frequently Asked Questions
- Start Final Exercise (SnapCharT®)
Day Five
- Continue Final Exercise
- Final Exercise Presentations (Class ends by 1 PM)
The course materials include the book TapRooT® Root Cause Analysis for Major Investigations, a TapRooT® Root Cause Tree® Diagram, the Root Cause Tree® Dictionary, and the Corrective Action Helper® Guide, a $189.95 value, and a Course Workbook.
You will also receive a course completion certificate with 4.0 CEUs.
2-Day TapRooT® Training
The 2-Day TapRooT® Training teaches the essential root cause analysis techniques needed to investigate low- to medium-risk incidents. The course outline below provides you with the details of the course:
COURSE OUTLINE
Day One
- Class Introduction
- TapRooT® System Overview
- SnapCharT® Basics – Gathering information
- SnapCharT® Exercise
- Define Causal Factors
- Intro to Root Cause Tree®
- Root Cause Tree® Exercise
- Root Cause Team Exercise
- Developing Fixes
- Corrective Action Exercise
Day Two
- Software Overview
- Generic Causes/Systemic Issues
- Causal Factors – Additional Practice
- Reporting/Management Presentation
- Frequently Asked Questions
- Final Exercise – Putting What You’ve Learned to Work
The course materials include the book Using the Essential TapRooT® Techniques to Investigate Low-to-Medium Risk Incidents, a TapRooT® Root Cause Tree® Diagram, the Root Cause Tree® Dictionary, and the Corrective Action Helper® Guide, a $189.95 value, and a Course Workbook.
You will also receive a course completion certificate with 1.6 CEUs.
3-Day Virtual TapRooT® Training
The Virtual 3-Day TapRooT® Root Cause Analysis Course focuses on the essential TapRooT® Techniques needed to investigate low-to-medium risk incidents and precursor incidents that are in our 2-Day TapRooT® Course. Our 5-step investigation process simplifies the TapRooT® System to make the investigation efficient yet effective. The training focuses on understanding what happened, identifying Causal Factors, analyzing the Causal Factors using the Root Cause Tree® Diagram, and developing effective fixes using the Corrective Action Helper® Guide.
COURSE OUTLINE
Day One (9:00 am to 4:00 pm with a 1-hour lunch)
- Class Introductions and TapRooT® Introduction
- TapRooT® System Overview – What You’ll Be Learning
- SnapCharT® Basics – Gathering Information
- LUNCH (1-hour)
- SnapCharT® Exercise – Practice
- Causal Factors – Identifying the Errors
Day Two (9:00 am to 4:00 pm with a 1-hour lunch)
- Root Cause Tree® Diagram – Eliminating Blame
- Root Cause Analysis Team Exercise
- Lunch (1-hour)
- Corrective Actions (The Corrective Action Helper®)
- Generic Causes
Day Three (9:00 am to 4:00 pm with a 1-hour lunch)
- Putting It All Together
- Reporting – The Management Presentation
- Frequently Asked Questions
- Lunch (1-Hour)
- Final Exercise – Putting to Work What You Have Learned
- Final Exercise Management Presentation
The course will be given virtually using an online teaching platform. However, this will be a very interactive course. Each student must have their own computer, with a webcam on during the class, allowing them to see the instructor and interact with the class. There will be continuous opportunities for participation, with plenty of breaks to keep everyone engaged. Team exercises will be completed throughout the course and will utilize cloud-based TapRooT® Software.
The course materials include:
The course materials include the book Using the Essential TapRooT® Techniques to Investigate Low-to-Medium Risk Incidents, a TapRooT® Root Cause Tree® Diagram, the Root Cause Tree® Dictionary, and the Corrective Action Helper® Guide, a $189.95 value, and a Course Workbook.
Upon completion of the course, attendees will receive a certificate of completion, 2.0 CEUs, and a 90-Day Subscription to TapRooT® Personal Software, our dynamic online software that guides you through the TapRooT® Process easily and efficiently.
2-Day Equifactor® Training
Learn to use advanced equipment troubleshooting and root cause analysis techniques to improve your site’s maintenance and equipment reliability.
COURSE OUTLINE
DAY ONE
- Introduction
- Equipment Troubleshooting – Understanding the Problem
- Structured Troubleshooting
- Equifactor® Troubleshooting Tables
- Troubleshooting Plan: first-time fixes
- Exercise – Developing a troubleshooting strategy for the pump
- Custom Troubleshooting Tables
- Custom Table Exercise – student incident equipment or clothes dryer
- Proactive Equifactor
- Failure Modes/Failure Agents
DAY TWO
- Change Analysis
- Causal Factors
- Root Cause Tree® Diagram
- Corrective Actions
- Turbine Pump Exercise
- Team Exercise
The course materials include the book Using Equifactor® Troubleshooting Tools and TapRooT® Root Cause Analysis to Improve Equipment Reliability, a TapRooT® Root Cause Tree® Diagram, the Root Cause Tree® Dictionary, and the Corrective Action Helper® Guide, a $129 value. The book includes a complete set of Heinz Bloch’s troubleshooting tables.
Other Courses
For other TapRooT® training courses, including Trending, Proactive Improvement, Stopping Human Error, and Information Collection and Interviewing, see our full course selection.
Training Guarantee
When was the last time you attended a training course with a money-back guarantee? Here is the TapRooT® Training Guarantee:
GUARANTEE
Attend this course, go back to work, and use what you have learned to analyze
accidents, incidents, near-misses/precursors, equipment failures, operating issues,
or quality problems. If you don’t find root causes that you previously
would have overlooked, and if you and your management don’t agree
that the corrective actions that you recommend are much more
effective, just return your course materials/software and
we will refund the entire course fee.
That’s it. It’s that simple. We are confident that our training will help you find and fix the causes of your problems, and we have hundreds of thousands of users worldwide who have attended our training and agree.
Don’t wait. Public courses get booked early. Sign up for one of our public courses or get a course scheduled at your site to see how much TapRooT® Root Cause Analysis Training can help your company:
- Save lives,
- Stop injuries,
- Improve quality,
- Improve equipment reliability, and
- Boost operations performance.
We know you will be pleased.
