1-Day TapRooT® Root Cause Analysis Refresher Training

Keeping your teams’ TapRooT® skills fresh and sharp is critical to successful investigations. Refresher training is an important tool in maintaining your investigators’ proficiency. We recommend refresher training every 2-3 years to ensure they are using the latest techniques and getting the most out of your TapRooT® program.

This course is only for previously trained TapRooT® users. It is not intended to teach the TapRooT® Techniques; the TapRooT® Refresher course focuses on honing your TapRooT® skills.

The first half of the course will expand your TapRooT® skills in each phase of the investigation. We will share best practices and additional knowledge that will help improve your current skills and mature your organization’s TapRooT® program.

Attendees should bring a prior TapRooT® investigation to the course. During the second half of the course, we will grade and evaluate investigations that your team has previously performed. We will use the objective findings to identify strategies to reinforce what was done well and to address the areas that need improvement.

6 Hour Agenda

  • Class Introductions and TapRooT® Overview
  • SnapCharT® Overview and Best Practices
  • The Identification of Causal Factors and Finalizing the SnapChart®
  • RCA Best Practices using the Root Cause Tree® and Dictionary
  • SMARTER Corrective Actions and the Corrective Action Hierarchy • Investigation Grading

Course materials we provide:

  1. TapRooT® Essentials Book
  2. Laminated TapRooT® Root Cause Tree®
  3. TapRooT® Root Cause Tree® Dictionary
  4. Corrective Action Helper® Guide
  5. Course Workbook

Contact us to schedule refresher training at your site.

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