March 11, 2024 | Mark Paradies

Virtual RCA Training

Virtual TapRooT® Root Cause Analysis Training

Use virtual training to train your employees to use the TapRooT® Root Cause Analysis System. They will be able to find the real root causes of low- to moderate-risk incidents. Read on for details of the Virtual TapRooT® Root Cause Analysis Training, including:

  • Why we developed the training.
  • How we made the training interactive.
  • Testing and improvement of the course.
  • Course content.

Why Virtual RCA Training?

COVID was the reason we decided to develop virtual RCA training. This may seem obvious since many training providers took their live courses and started presenting them virtually during the COVID pandemic.

But we knew the value and quality of our live face-to-face training, and we saw many poor-quality virtual courses that didn’t deliver. Therefore, we didn’t just provide the 2-Day TapRooT® Course virtually. Instead, we used the systematic approach to training and our experience with the 2-Day TapRooT® RCA Training to develop a completely new course.


Since initiating virtual training, we have found that the training is also convenient for worksites scattered across the country (making it difficult to gather people at a single training site). That’s another reason why the development of virtual training helps our clients.

Virtual RCA Training Development

To develop virtual RCA training, we:

  • Developed a new course that covered the topics in a 3-day virtual format.
  • Assessed various virtual training platforms and tested ways to provide virtual training to make it interactive and effective by using virtual breakout rooms.
  • Broke the training into three-hour segments structured with the right amount of interactive exercises, instructional content, exercises, and breaks.
  • Rolled out our initial training gradually, testing it with several experienced clients.
  • Implemented improvements to make the course even more effective, including quizzes and software exercises.
  • Developed a studio that’s set up for effective training.

Ken teaching in the virtual classroom studio.

We also learned to test remote instructors’ wifi connections to ensure the capacity for conducting multiple breakout exercise rooms. Plus, we built a separate certification process for instructors to teach the virtual 3-Day TapRooT® RCA course.

Virtual 3-Day TapRooT® Root Cause Analysis Training Content

With all this course testing and refinement, what did the virtual course content turn out to be? Here is the course outline…

Course Outline

Day One (9:00 am to 4:00 pm with a 1-hour lunch)

  • Class Introductions and TapRooT® Introduction
  • TapRooT® System Overview – What You’ll Be Learning
  • SnapCharT® Basics – Gathering Information
  • LUNCH (1-hour)
  • SnapCharT® Exercise – Practice
  • Causal Factors – Identifying the Errors

Day Two (9:00 am to 4:00 pm with a 1-hour lunch)

  • Root Cause Tree® – Eliminating Blame
  • Root Cause Analysis Team Exercise
  • Lunch (1-hour)
  • Corrective Actions (The Corrective Action Helper®)
  • Generic Causes

Day Three (9:00 am to 4:00 pm with a 1-hour lunch)

  • Putting It All Together
  • Reporting – The Management Presentation
  • Frequently Asked Questions
  • Lunch (1-Hour)
  • Final Exercise – Putting to Work What You Have Learned
  • Final Exercise Management Presentation

Learning Environment

virtual TapRooT®

The course is given virtually using an online teaching platform. Each student must have their own computer, with a webcam on during the class, allowing them to see the instructor, be seen by the instructor, and interact with the class. There are continuous opportunities for participation, with plenty of breaks to keep everyone engaged. Team exercises are completed throughout the course using the cloud-based TapRooT® Software.

Course Materials

  1. TapRooT® Essentials Book
  2. Laminated TapRooT® Root Cause Tree®
  3. TapRooT® Root Cause Tree® Dictionary
  4. Corrective Action Helper® Guide
  5. 3-Day Virtual Course Workbook

The training material is shipped to the students before the class. For more information, CLICK HERE.

To register for a public virtual 3-Day TapRooT® Root Cause Analysis Course, CLICK HERE and select a course in a time zone that is convenient for you.

How To Schedule a Virtual Course for Your Company

Schedule a virtual 3-Day TapRooT® Training for up to 18 people by clicking the link below…

Or call your TapRooT® Implementation Expert at 865-539-2139 to schedule your course today.

TapRooT® Implementation Advisors
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