Are the “5 Whys” The Ultimate Root Cause Analysis Tool? I don’t usually critique others’ writing, but the headline above (The Ultimate Root Cause Analysis Tool) needed a reply so people don’t follow this bad advice. The article I am critiquing was posted at www.kanbanize.com. Here are the two examples of 5 Whys used in … Continue reading A Critique of “5 Whys: The Ultimate Root Cause Analysis Tool”