October 12, 2011 | Ken Reed

5-Day TapRooT® Advanced Root Cause Analysis Course In Kuala Lumpur

We completed a 5-Day TapRooT® course for Hess last week.  Great class, and awesome participation:

We are continuing with a 2-Day Incident Investigator Course, and then a 3-Day Equifactor® Equipment Troubleshooting and Root Cause Analysis Course this week.  Hess is showing terrific commitment to performance improvement.

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Root Cause Analysis
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