October 2, 2023 | Marcus Miller

The TapRooT® System Helps Organizations Avoid Unfair Blame & Punishment

TapRooT® System

Investigators who utilize the TapRooT® System quickly realize that the standardized RCA techniques and tools help investigators remove blame and bias from investigations.

The corrective actions of the TapRooT® System move away from blame-focused strategies like discipline, retaining, and rewriting policies and procedures. Blame-oriented corrective actions focus on trying to fix people instead of the systems that support them.

The corrective actions resulting from a TapRooT® investigation improve the systems that support people. The improved systems help people get the job done correctly the first time or at least the systems catch mistakes before it’s too late. Every TapRooT® investigation will lead to continuous improvement reducing the risk going forward. The TapRooT® System takes the focus off people by identifying system weaknesses that allowed the mistakes to happen, reducing blame and punishment on the individuals.

In addition, a strong TapRooT® System program helps organizations avoid unfair blame and punishment for accidents or incidents.

As easy as it is to blame people for making mistakes, it’s even easier to blame organizations when something goes wrong. Blame may take the form of fines or other punitive damages. Because the TapRooT® System is evidence-driven, the investigation findings are defensible. If the documented evidence and analysis show an incident is caused by a problem that couldn’t be reasonably anticipated and guarded against, it will be clear to regulatory agencies, clients, the management team, etc., that the organization isn’t to be blamed. Corrective actions fix issues discovered during the investigation and everyone will be confident the correct problems were identified and corrective actions have fixed those problems. A defensible and transparent system helps reduce or eliminate fines or other unfair punishment because everyone has a better understanding of what happened and what needs to be done to ensure it doesn’t happen again.

The TapRooT® System helps the parties involved get past the fear and anxiety of the unknown.

The unknown is what causes people and agencies to jump to conclusions and use their own experience and bias to lay blame and punishment. Fear is banished through knowledge and transparency. The TapRooT® System will provide the knowledge and tools to help you identify and fix human performance and equipment reliability issues. The clarity that results from a TapRooT® investigation helps generate more appropriate responses to problems. Avoiding unfair fines and other damages makes it easy to justify investment in the professional training needed to start a TapRooT® program.

If you are skeptical, I understand and will be happy to schedule an Executive Briefing and demonstration to show you how the TapRooT® System works so you can evaluate for yourself how TapRooT® Training and Software can help you and your organization. You may reach me at Marcus@taproot.com.


TapRooT® has been designed for investigating seemingly simple problems that could have been worse (precursor incidents) by using a simple 5-step process. TapRooT® can also be used to investigate major accidents by using the complete 7-step process.


TapRoot® is global—and local—to meet your needs. If you would like us to teach a course at your workplace, please reach out here to discuss what we can do for you, or call us at 865.539.2139. Need other times or locations that you don’t see on today’s list? Please see our full selection of courses.

Investigations, Operational Excellence
Show Comments

Leave a Reply

Your email address will not be published. Required fields are marked *