TapRooT® Knowledge Base

In Windows XP:

            In Windows XP, the main reason you will receive a 'Runtime 52' error message is if you try to install the software and do not administrative rights on the local machine. Often times companies, for security reasons, will limit the rights given to a user on a given machine. Unfortunately this causes some issues with the TapRooT® System Software as it attempts to write to the %Temp% folder periodically. However if the software is unable to write to this folder, it will create this error.

In Windows Vista:

          This happens due to the way Windows handles Administrator accounts in Vista. Let me give some background first. Under Windows XP, when you are logged in as Administrator, you have full access to the core Operating System files. This is ideally a good thing, but malware creators can take advantage of this and install spyware and other malicious software. Windows Vista attempts to correct this with User Access Control(UAC). In Vista, when a user is logged in as an Administrator, it allows you to install software but if that software tries to update core files either during install or when the application runs, it may fail. The TapRooT® System Software version 4.0.6 does require that not only are you logged in as administrator, but also that you have Administrative rights. Here are the steps to resolve this issue in Windows Vista:

Click on the "start orb"(the blue circle where the start button normally is) and then click on the word Computer.  Once that window opens,   type “c:\Program Files\TapRooT” w/o the quotes up at the top of that window. That will take you to the TapRooT® folder. Locate the file “tapvb” and right-click on it and select properties.