Welcome to the TapRooT® Summit! Root Cause Analysis Experts, Classes, Information, and Courses!

Select Your Best Practices Track:

Wednesday June 25th, 2008

Thursday June 26th, 2008

Friday June 27th, 2008

8:00am - 9:00am

Ready, Set, Go!
Everyone has Reasons to Improve

SI Staff and ALL Summit Attendees

9:00am - 10:00am

Keynote Talk: Lt. Col. Ralph Hayles (retired)

Gulf War Veteran

Lessons Learned From Friendly Fire

10:00am - 10:30am

Break (and book signing)

10:30am - 12:00pm

Best Practices Session 1

12:00pm - 1:00pm

Lunch

(Sponsored by System Improvements)

1:00pm - 2:20pm

Best Practices Session 2

2:20pm - 2:40pm

Networking and Snacks

2:40pm - 3:55pm

Best Practices Session 3

4:00pm - 5:00pm

Keynote Talk: Nikki Stone

Olympic Aerial Skiing Gold Medal Winner

Overcoming Setbacks to Achieve Olympic Success

5:00pm - 8:00pm

Reception, Exhibit, Entertainment, Food

Entertainment by Elvis (Greg Miller), Book signing, Food & Drinks, and iPod & iPhone Prizes!!!

8:00am - 9:00am

Keynote Talk: Carolyn Griffiths

UK Rail Accident Investigation Branch Chief Inspector

Lessons from Setting Up an Independent Accident Investigation Organization

9:15am - 10:25am

Best Practices Session 4

10:40am - 12:00pm

Best Practices Session 5

12:00pm - 1:00pm

Lunch

(Sponsored by System Improvements)

1:00pm - 2:20pm

Best Practices Session 6

2:20pm - 2:40pm

Networking and Snacks

2:40pm - 3:55pm

Best Practices Session 7

4:00pm - 5:00pm

Keynote Talk: Ed Frederick

Exelon Nuclear (Board Operator at TMI during the accident)

The Accident at Three Mile Island - An Insider's Perspective

8:00am - 9:00am

You Can Make Improvement Happen

Marcia Wieder

9:15am - 10:25am

Best Practices Session 8

10:35am - 11:55am

Planning Your Improvements

SI Staff and ALL Summit Attendees

12:30pm - 6:00pm

TapRooT® Golf Tournament

Concord Course at the Revere Golf Club
(Bus transportation provided)

Select Best Practice 1 Session:

	Hazard Recognition: The First Step in Safety & Risk Management - Peter Berkholz, Engineering Manager, Capability Resources, Australia
	"Outside of the Box" Creative Solutions - Michele Lindsay, Principal Consultant, P2, Canada
	Culture Shift Secrets - Changing Systems to Shift Cultures Towards High Performance - Kevin McManus, President, Great Systems!
	What's New in Investigation & Corrective Action: Latest Methods to Define Causal Factors - Brian Locker \| IEEE Root Cause Analysis Standard - Kay Gallogly \| Advanced Multimedia Techniques for Sharing Lessons Learned - Bryce Donaldson
	What's New In The TapRooT® V5 Software? A User's Forum - Dan Verlinde, Software Project Manager, System Improvements & Evan Erwin, Network Administrator, System Improvements

Select Best Practice 2 Session:

	Dealing with Obstacles that Make Change Difficult - Hal Curry, Hal Curry & Associates \| Managing the Risks Associated with Change - Malcolm Gresham, Practical Solutions Group, Australia
	Human Performance Improvement: Proactive Human Performance Improvement - Chris Vallee, Senior Associate, System Improvements \| Exelon's Error Free Performance Tool - Renee Jourdin, Performance Assessment Coordinator, Exelon
	Evaluating the Effectiveness of Corrective Actions - Michele Lindsay, Principal Consultant, P2, Canada
	Morbidity & Mortality Reviews (Hot Case Rounds) - Dr. Johnny Griggs, MD & David Davis, Founder and VP, The Patient Safety Solutions & Consulting Co., Inc. & Tommy Garnett, Founder and VP, The Patient Safety Solutions & Consulting Co., Inc.
	FACTS - Computerized Analysis of Fatigue as a Cause of an Incident - Bill Sirois, VP and COO, Circadian Technologies
	TapRooT® V5 Enterprise Software Implementation - Richard Dunning, Senior IT Consultant, Oxy

Select Best Practice 3 Session:

	Root Cause Analysis of Major Accidents: Lexington Airport Runway Mixup - Ken Turnbull, Consultant and TapRooT Instructor \| RCA of Accident - Daniel Fagan, Shell EPW
	Human Performance Improvement Initiatives in the Nuclear Industry - Speaker To Be Determined
	Using TapRooT® to Evaluate Common Causes & Extent of Condition - Steve Swarthout, Consultant
	Measuring Performance: The Latest Research on Performance Measures - Dr. Joel Haight, Penn State University \| Applying Performance Measures in Industry & Healthcare - Dr. Joel Haight, Penn State University
	Engineering Methods to Improve Equipment Reliability - Dave Thompson, President, RAMsoft Ltd., UK
	Extracting Data From Your TapRooT® V5 Database - St. Marks Powder (invited)

Select Best Practice 4 Session:

	Advanced Behavioral Management: Developing a Modern Safety Culture - Neil Roberts, Consultant, Woodland Grange, UK
	Better Corrective Actions by Using Corrective Action Tools - Brian Locker, President, KnoW Problems, Canada
	TapRooT® User Best Practices - Linda Unger, VP, System Improvements, & Michele Lindsay, Principal Consultant, P2, Canada
	The Human Design Spec - Working in a 24/7 Medical Environment - Bill Sirois, VP and COO, Circadian Technologies
	How to Become Best of Class in Equipment Reliability by Maximizing Uptime - Heinz Bloch, Consulting Engineer, Process Machinery Consulting

Select Best Practice 5 Session:

	Panel Discussion - Is There a Tradeoff Between Process Safety & Industrial Safety? Panelists: Miles Kajioka, ConocoPhillips; Ken Turnbull (Consultant)
	The Human Design Spec - Minimizing Human Error While Working in a 24/7 World - Bill Sirois, VP and COO, Circadian Technologies
	Management & Performance Improvement; What Do Managers Need to Know About Performance Improvement & Root Cause Analysis? - Mark Paradies, President, System Improvements \| How to Identify Culture Issues When Performing a Root Cause Analysis - Mark Paradies, President, System Improvements
	Pursuing Process Excellence - What It Takes to be One of the Best - Kevin McManus, President, Great Systems!
	Improving Patient Safety & Reducing Risk Go Hand-in-Hand - Leilani Kicklighter, Patient Safety Consultant, The Kicklighter Group
	Best of Class in Equipment Reliability: Part II - Heinz Bloch, Consulting Engineer, Process Machinery Consulting
	Certified TapRooT® Instructor Best Practices - Linda Unger, VP, System Improvements; Benna Dortch, Sales Associate, System Improvements \| Medical Certified TapRooT® Instructor Best Practices - Ed Skompski, VP, System Improvements
	TapRooT® V5 Software Administration (From Installation To Configuration) - Ed Skompski, VP, System Improvements & Dan Verlinde, Software Project Manager, System Improvements

Select Best Practice 6 Session:

	TapRooT® User Success Stories from Healthcare & Industry - Linda Unger, Barbara Phillips, and Lee Dawson (Facilitators)
	Latest Human Performance Improvement Ideas from the Institute of Nuclear Power Operations - Tom Kriesel, Senior Evaluator, INPO
	How to Get & Keep Management Support - Miles Kajioka, ConocoPhillips & Michele Lindsay, Principal Consultant, P2, Canada
	Using TapRooT® to Improve Lean/Six Sigma - Chris Vallee, Senior Associate, System Improvements
	Examples of Extreme Equipment Failure Investigations - Ken Block, Reliability Engineer, Flint Hills Refining & Heinz Bloch, Consulting Engineer, Process Machinery Consulting

Select Best Practice 7 Session:

	The Good, The Bad, & The Ugly: Rating Improvement Programs & Incident Investigations - Tom Brower, Consultant - Brian Tink
	Character Driven Success - Dr. Beverly Chiodo, Texas State University
	Process for Running a Healthcare Root Cause Analysis - Tommy Garnett, Founder and VP, The Patient Safety Solutions & Consulting Company, Inc. & David Davis, Founder and VP, The Patient Safety Solutions & Consulting Company, Inc.
	Using TapRooT® to Solve Complex Equipment Problems - Ken Bloch, Reliability Engineer, Flint Hills Refining
	Investigation Lessons Learned from the Field - Ken Turnbull, Consultant and TapRooT® Instructor & Brian Locker, President, KnoW Problems, Inc., Canada and TapRooT® Instructor & Barry Baumgardner, Consultant and TapRooT® Instructor
	Character Driven Success - Dr. Beverly Chiodo, Southwest Texas State University
	From TapRooT® V5 Software User to Super User - Susan Nelms, Operations Excellence, Mirant & Dan Verlinde, Software Project Manager, System Improvements

Select Best Practice 8 Session:

	Senior Executive Involvement in Safety; Bringing Safety to the Corporate Board - Dave Prewitt, VP FedEx \| What the Corporate Board Needs to Know About Safety - Bob King & Darby Alan - Woodland Grange, UK
	Changing Behavior by Praising the 49 Character Traits - Dr. Beverly Chiodo, Texas State University
	Root Cause Analysis of the Accident at Three Mile Island - Ed Frederick, Exelon Nuclear
	MEDCAS - Richard Cook, Anesthesiologist, University of Chicago Medical Center
	Maintenance Best Practices - Mark Olson, Reliability Consultant & Ken Reed, Senior Associate, System Improvements
	Trending & Analysis Tools in the TapRooT® V5 Software - Ed Skompski, VP, System Improvements & Kevin McManus, President, Great Systems!

Optional Networking Sessions
	Wednesday 10:30am-12:00pm Transportation Networking & Best Practices Sharing (Airlines, Air Transport, Shipping, Rail, Rapid Transit, Trucking)
	Thursday 1:00pm-2:20pm Manufacturing, Pharmaceuticals and Food Networking & Best Practice Sharing
	Thursday 1:00pm-2:20pm Oil E&P Networing & Best Practice Sharing
	Thursday 1:00pm-2:20pm Mining Networking & Best Practice Sharing
	Thursday 2:40pm-3:55pm Nuclear/Utility/DOE Networking & Best Practice Sharing
	Thursday 2:40pm-3:55pm Refining, Petrochemical, Chemical, Plastics, Pipelines and Terminals Networking & Best Practice Sharing

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