2-Day Equifactor® Equipment Troubleshooting & TapRooT® Root Cause Analysis

Do you need to efficiently and effectively find the root causes of equipment failures to end your unplanned outages?

Is your equipment reliability program basically a fire department?

Does an economic downturn mean that only best-in-class performers survive?

Imagine the downtime prevented and money saved by using true first-time fixes and NOT having repeat equipment failures. If this sounds interesting (and worthwhile), then Equifactor® Equipment Troubleshooting & TapRooT® Root Cause Analysis is for you.

Equifactor® Troubleshooting Techniques are based on the work of the late equipment reliability expert Heinz Bloch and capture how Best-in-Class Performing organizations think differently about their equipment and systems.

In two days, you will learn:

  • How to use Equifactor® Troubleshooting Tables to fix equipment failures
  • Going beyond troubleshooting to find the real, fixable root causes of failures
  • Maintenance and operational best practices
  • Holistic, proactive system reliability techniques to ELIMINATE the reasons (plural) equipment failures occur

The tools you will learn include:

  • Equifactor® Troubleshooting Tables – a systematic guide to troubleshooting common equipment problems.  Don’t guess – prove!
  • Troubleshooting Strategy – don’t lose the data! Develop a troubleshooting plan to capture all failure symptoms and possible causes.
  • Failure Modes/Failure Agents – there are only four ways a physical component can fail. Don’t FRETT, build the equipment failure narrative (hint, it’s never just a single-point failure)
  • Custom Tables ­– The best use of Equifactor®!  If there are no tables, build them, capture the wisdom of your machine experts, build the perfect training document for new equipment troubleshooters, and cut the troubleshooting turnarounds in way less than half by structuring it.
  • Proactive Improvement – True solutions are always proactive, even if they’re motivated by failure.  If you truly fix a problem, failures don’t recur!
  • Change Analysis – “It was working, and now it isn’t” or “The other machines are working. What’s different about this one?” Change analysis structures the intuitive but messy process of comparing machine failures to past performance or similar equipment.
  • Root Cause Tree® Diagram – How to find the root causes of equipment failures, including those caused by human performance.
  • Developing Effective Fixes – Using the Corrective Action Helper® Guide to develop more effective fixes for the root causes you discover.

Equifactor® Troubleshooting is for maintenance technicians, equipment reliability specialists, maintenance managers, and non-equipment expert investigators. Develop best-in-class performance by asking best-in-class questions.



  • Introduction
  • Equipment Troubleshooting – Understanding the Problem
  • Structured Troubleshooting
  • Equifactor® Troubleshooting Tables
  • Troubleshooting Plan: first-time fixes
  • Exercise – Developing a troubleshooting strategy for the pump
  • Custom Troubleshooting Tables
  • Custom Table Exercise – student incident equipment or clothes dryer
  • Proactive Equifactor
  • Failure Modes/Failure Agents


  • Change Analysis
  • Causal Factors
  • Root Cause Tree® Diagram
  • Corrective Actions
  • Turbine Pump Exercise
  • Team Exercise

The course materials include the book, Using Equifactor® Troubleshooting Tools and TapRooT® Root Cause Analysis to Improve Equipment Reliability, a TapRooT® Root Cause Tree® Diagram, the Root Cause Tree® Dictionary, and the Corrective Action Helper® Guide, a $129 value. The book includes a complete set of Heinz Bloch’s troubleshooting tables.

Upon course completion, attendees receive a certificate and a 90-day subscription to TapRooT® VI Software, our dynamic cloud-based software that computerizes Equifactor® and TapRooT® Techniques.

Course Guarantee for Equifactor® Equipment Troubleshooting & TapRooT® Root Cause Analysis

Attend this course, go back to work, and use what you have learned to analyze equipment failures, operating issues, accidents, incidents, near-misses, or quality problems. If you don’t find root causes that you previously would have overlooked and if you and your management don’t agree that the corrective actions that you recommend are much more effective, just return your course materials/software and we will refund the entire course fee.