Effective Interviewing and Evidence Collection

The TapRooT® Root Cause Analysis System and ASTM International Standards are the solid foundation of this evidence collection training. Attendees will

  • learn how to preplan and prepare to document investigations with ease.
  • use a SnapCharT® efficiently as a planning tool for evidence collection.
  • work in teams using a systematic process to collect information,
  • learn how to best label, collect and record evidence.
  • learn how to conduct an initial site visit.
  • participate in mock interviews practicing the TapRooT® 12-Step Interview Process.

(This course can be modified and delivered in a 1-day format. Contact us for a 1-day agenda.)

Course Agenda for 2-Day Course

Day 1

Course & Class Introductions

10 Characteristics of a Great Investigator (Icebreaker Activity)

Module 1 Preplanning for Evidence Collection

  • Elements of a Great Investigation Policy & Procedures
  • Prepare an Investigation Kit
  • The Role of Corporate Counsel in Evidence Collection
  • Packaging Evidence
  • Collecting & Packaging Trace Evidence
  • Labeling Evidence
  • Evidence Log

Module 2 Scene Management

  • 6 Priorities of Scene Management (Short Video & Team Discussion)
  • Fragile Evidence (Short Video & Team Discussion)

Module 3 TapRooT® Tools for Evidence Collection

  • Importance of a SnapCharT®
  • The Root Cause Tree® and Dictionary for Evidence Collection
  • The TapRooT® App (Video)

Module 4 Prepare for a Site Visit

  • View Casper Platform Video
  • Team Exercise: View Create a SnapCharT® to plan a mock investigation for Casper Platform Incident
  • Plan Interviews (Walk-through with Instructor, then work in Teams)
  • Plan Additional Evidence Collection (Walkthrough with Instructor, then work in Teams)
  • Site Visit Plan Recap

Recap the Day

Day 2

Introduction to Day 2

Module 5 Conduct the Site Visit

  • Collect Fragile Evidence
  • People, Paper, Physical and Recordings Evidence
  • Survey the Scene
  • Photograph the Scene
  • Video the Scene
  • Sketch the Scene
  • How to Choose Between Photography, Video, and Sketching

Module 6 Critical Human Action Profile

  • Students practice task analysis in the software.

Module 7 Emotional Intelligence

Four Components of EI

  • Improve Self-Awareness & Self-Management
  • Active Listening Inventory
  • Improve Social Awareness & Relationship Management

Module 8 Decoding Nonverbal Communication

  • What Can We Learn?
  • Examples of Comfort
  • Examples of Discomfort
  • Team Exercise

Module 9 TapRooT® 12-Step Interview Process

  • Mock Interviews

Recap the Day

Want to Hold this Training for Ten or More at your Site?

Contact us about onsite training below. This course can be delivered as a 1-day or 2-day course.

Course Guarantee for Effective Interviewing and Evidence Collection

Attend this course, go back to work, and use what you have learned.  If you don’t feel you improved your evidence collection and interviewing skills, just return your course materials and we will refund the entire course fee.