February 28, 2023 | Susan Napier-Sewell

2-Day TapRooT® Root Cause Analysis Course in Knoxville, TN, on March 28-29

Knoxville, TN

2-Day TapRooT® RCA Training

In the 2-Day TapRooT® Root Cause Analysis Training course, Marcus Miller and Dan Verlinde will teach you to find and fix the root causes of precursor incidents using the essential TapRooT® Techniques.

What’s covered in the course? Here’s the course outline…

Day 1

  • Class Introductions and TapRooT® Introduction
  • TapRooT® System Overview – What you will be learning
  • SnapCharT® Basics – Gathering Information
  • SnapCharT® Exercise – Practice
  • Causal Factors – Causal Factor Worksheets
  • Root Cause Tree® – Eliminating Blame
  • Root Cause Tree® Exercise – On Your Own
  • Root Cause Tree® Evidence Collection Tool
  • Corrective Actions – Developing Fixes

Day 2

  • Software Overview – Practicing the Techniques
  • Generic Causes – Optional Technique
  • Putting it All Together
  • Reporting – Management Presentation
  • Frequently Asked Questions
  • Final Exercise – Putting What You’ve Learned to Work

And you receive these course materials:

  • TapRooT® Essentials Book
  • Laminated TapRooT® Root Cause Tree®
  • TapRooT® Root Cause Tree® Dictionary
  • Course Workbook
  • Corrective Action Helper® Guide

Upon completion of the course, attendees will receive a certificate of completion and a 90-Day Subscription to TapRooT® Personal Software, our dynamic online software that guides you through the TapRooT® process with ease and efficiency.

Who are Marcus and Dan?

Marcus Miller is an experienced TapRooT® Instructor and a VP at System Improvements.

Marcus Miller

Marcus has been teaching TapRooT® Root Cause Analysis Courses around the world since 2018. Before that, he was a VP of Operations at a healthcare company.

Dan Verlinde is also an experienced TapRooT® Instructor and VP and CIO at System Improvements.

Dan Verlinde

Before taking becoming involved in the development of the TapRooT® Software, Dan worked in quality, standards certification, and business analysis.

Knoxville is a Great Place for TapRooT® Training

Embassy Suites Knoxville, Parkside Drive

The course is being held at the Embassy Suites on Parkside Drive on the west side of Knoxville.

Experience Knoxville

You’ll feel right at home in Knoxville. The locals are friendly, and they’ll quickly tell you how great it is to live near Great Smoky Mountains National Park, that Dolly Parton is a national hero, and that East Tennessee puts on the best display of natural beauty during each of its four distinct seasons. You may even hear “Rocky Top” a few times while you’re in Big Orange Country. 

Knoxville has the gamut of sporting events and nightlife, art, live music,and Broadway performances. Take advantage of our region’s breathtaking scenic drives, and take a hike to revel in spectacular panoramas. Help yourself to mouthwatering samplings at the foodie havens, some mighty fine shopping, and the warmest Southern hospitality. Sample our downtown winery and distilleries, or hop on a Knox Brew Tour

Here’s a smattering of suggestions for exploring, having good times, and making memories in the Marble City.

Image result for downtown knoxville tn

Downtown Knoxville

1. Knoxville Visitors Center, 301 S. Gay St., Knoxville, TN 37902: This building dates to 1925, and besides information about our fair city, you’ll find award-winning WDVX and its famous Blue Plate Special. Explore more Downtown Knoxville

Image result for market square knoxville

2. Market Square
3. Krutch Park (adjacent to Market Square)
4. East Tennessee Historical Society
5. Old City
6. Blue Slip Winery
7. Knox Whiskey Works

8. PostModern Distilling
9. Boyd’s Jig & Reel
10. Knoxville Museum of Art
11. World’s Fair Park
12. Volunteer Landing Park
13. Women’s Basketball Hall of Fame

The University of Tennessee

15. The University of Tennessee, 2704 Kingston Pike, Knoxville, TN 37919,
and Neyland Stadium
16. The McClung Museum of Natural History & Culture

More fun attractions in Knoxville 

17. Zoo Knoxville
18. Knoxville Botanical Garden

19. Great Smoky Mountains National Park
20. Cades Cove
21. Maple Hall Bowling
22. World’s Fair Park Sunsphere
23. Ijams Nature Center

24. Navitat Canopy Experience
25. The Muse

26. Cruze Farm Ice Cream
27. Pete’s Coffee Shop
28. Mast General Store

Knoxville is a  Maker City

Since Knoxville has recently been named a Maker City—home to an explosion of creative overachievers—shop around and take something home to remind you of your time in East Tennessee.

Register for the Knoxville 2-Day TapRooT® Course

TapRooT® courses often fill up quickly. The Knoxville course has a few spots left. to sign up, CLICK HERE

Courses & Training
Show Comments

Leave a Reply

Your email address will not be published. Required fields are marked *