October 25, 2023 | Marcus Miller

1-Day Virtual TapRooT® Refresher Course Now Available!

refresher course

This 1-Day Public Virtual Refresher course takes you through the TapRooT® Process. In addition, you learn proven best practices making this course more than simply “refreshing” your knowledge.

Why Attend a Refresher Course?

This course is perfect for you if you are experiencing any of the following:

  • Your SnapCharT®s are not documented with enough data and evidence.
  • You feel like you are guessing at Causal Factors.
  • You find repeating root causes in a single investigation.
  • The investigation or RCA seems to take longer than it should.
  • You are not sure if your corrective actions are as strong and effective as they should be.

Course Agenda

In this course, we review all the TapRooT® Investigation Tools.

  • Class Introductions and TapRooT® Overview
  • SnapCharT® Overview and Best Practices
  • The Identification of Causal Factors and Finalizing the SnapChart®
  • RCA Best Practices using the Root Cause Tree® and Dictionary
  • SMARTER Corrective Actions and the Corrective Action Hierarchy
  • Investigation Grading

The final portion of the course is my favorite. We ask you to bring a prior TapRooT® Investigation so we can review it after our TapRooT® Refresher and Best Practice Review. You’ll be in good shape to identify the strength and weaknesses of that investigation and leave with ideas for continuous improvement.

When Did You Complete TapRooT® Training?

If it’s been many years since you’ve conducted a TapRooT® Investigation, it’s better to attend a 2-Day TapRooT® Course or a 5-Day Advanced TapRooT® Training Course. Again, the Refresher is designed for people who have taken a TapRooT® Course 3 to 5 years ago and want to refresh their skills and improve the way they conduct their TapRooT® Investigations.

The virtual course will be held on December, 5th 2023. We limit the virtual course to 16 attendees so everyone gets the attention they need. This is the only Public Virtual Refresher Course available this year so please register quickly if you are interested. Use this link to Register and see all the details including pricing:


If you have 10 or more people in your organization who can use the Refresher, contact me for a private course: Marcus@taproot.com. It can be conducted onsite or virtually.

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